Manager IT Project Management

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Functional Overview

The Project Management Operations (PMO) team is responsible for the focused delivery of effective, integrated, digital- and technology-driven solutions that support strategic, transformation initiatives and the overall roadmap.

Position Description

Responsible for managing multiple medium-to-large scale and complex initiatives involving cross-functional business, functional, technology, and 3rd party partners. Manages technical projects end-to-end, from concept to development, through testing and execution. This position requires an understanding of multiple project management methodologies and fundamentals and the ability to think strategically as well as drive for results. The successful candidate must have excellent communication skills, along with the ability to problem-solve, anticipate needs, and balance competing priorities while simultaneously maintaining accuracy and quality of work.

 Responsibilities

• Understands the complexities of both Agile and Waterfall work environments, has the ability to influence decisions and drive results, and helps guide assigned teams through successful completion of projects
• Initiates project plans based on technical expertise, well-defined business requirements, inputs from subject matter experts, and associated deliverables and dependencies
• Establishes supporting documentation that will guide internal-and-external partners through the life of a project, including articulating business processes, system and information flows
• Drives comprehensive, integrated timelines for each project based on professional experience and knowledge of the business
• Facilitates key cross-functional meetings, including agenda creation, preparation of status reports and executive summaries, management reporting, presentation to executives, and follow-ups on key action items with appropriate business leaders and stakeholders
• Accountable for ensuring decisions and open actions coming out of project-related meetings are appropriately communicated, vetted and actioned upon
• Responsible for risk and issue management, including the ability to identify and elevate project risks/blockers, as well as crafting mitigation plans
• Demonstrates operational excellence by consistently delivering projects on time and on budget
• Coordinates with other projects and leads the assessment of inter-project dependencies and determines impact and risk to scope, budget and/or timeline
• Leads project’s internal and external resource management activities including vendor management; leads the negotiation and integration of vendor tasks and tracks and reviews vendor deliverables
• Facilitates project closure and retrospective process

Qualifications / Skills

• Must be highly organized, with meticulous attention to detail, and proven ability to multi-task
• Excellent written and verbal communication skills, with particular focus on interpersonal communication
• Strong problem-solving skills and analytical capabilities, with ability to quickly adapt to new situations as they arise
• Ability to maintain a high level of professionalism, work well independently and within a team environment
• Project Management Professional (PMP) certification preferred
• Thrives in fast-paced, fast-changing, high-pressure environment
• Self-motivated
• Solid working knowledge of Microsoft Suite (including Project), Service Now, Jira, Confluence, Collaboration tools

Experience

• 5+ years of project management experience, including understanding multiple project management methodologies and fundamentals
• Bachelor’s Degree in Business, Marketing, IT Management or related area of study
• Proven record managing medium-to-large projects with cross-functional and technology partners
• Retail, Seamless Commerce, and/or MarTech experience preferred

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