Sr Business Analyst

By | September 13, 2023

Gravity IT Resources

Job Description:
As a Senior Business Analyst, you will be a FT employee of Gravity and consult with Gravity’s clients in the Healthcare vertical. You will be focused on projects regarding the automation and optimization of various processes within the clients’ revenue cycle management systems (RCM). You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty.

Key Responsibilities:

Document business and system process flows and business requirements.
Build and maintain relationships with corporate stakeholders
Perform requirements gathering / clarifications with technical team, leveraging agile and other techniques
Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions.
Work with implementation/development/finance teams to ensure a smooth project / product teams go live(s)
Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.
Collaborate with technology teams, business teams, finance teams, vendors, and subject matter experts to perform daily activities
Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support
Use understanding of UI Path and Robotic Process Automation (RPA) processes to automate, innovate, and lead initiatives to help optimize various RCM systems.
Cross-training to learn applications across the assigned Business Unit application portfolio
Learn the processes and tools needed to perform the role effectively
Identify the business impact of system issues and facilitate communication as appropriate to stakeholders.
Perform on-call responsibilities including sometimes nights, holidays and weekends
Be able to create, communicate, and pitch ideas to VP/C level executives

Job Requirements

5+ years as Business Analyst working on financial or RCM related projects
Thorough understanding of UI Path and RPA processes – 3+ years
Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement
Thorough knowledge of healthcare billing and financial processes
Ability to produce Business Requirements/User Stories and working knowledge of working with QA Resources in coming up with the test cases
Leading the triage of issue resolution and communicate effectively with both Business and IT teams
Maintain a calming demeanor in fast moving situations
Excellent interpersonal, verbal and written communication skills along with great presentation skills
Effective listener and good analytical skills
Must be able to work on-site in Miramar at least 3 days a week