Software Business Analyst

Gravity IT Resources

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Job Title: Software Business Analyst
Location: Hybrid (West Chester, OH)
Job Type: Direct Hire
Referral Fee: +-$2,500
Employment Eligibility: Must be eligible to work in the United States

Position Overview: Gravity IT Resources is looking for a Software Business Analyst to join our client’s growing team. The Software Business Analyst supports the organization by scoping IT system needs, interpreting business needs to communicate to stakeholders, translating technical issues and validating requirements as part of the software development lifecycle and process.

Job Responsibilities & Duties

Direct the requirements documentation and development for applying technology to satisfy business needs.

  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, customer calls / visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Critically evaluate information gathered from multiple sources and decompose high-level information into details
  • Document changes for the releases as a record for the Development team
  • Review and understand requirements, specifications, business processes and recommendations related to proposed solution

Communicate documented requirements to key stakeholders ensuring all elements are properly understood and prioritized

  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs)
  • Interface with development staff creating strategy as an advisor for new functionality intended for release
  • Assist Managers and other interested parties in the prioritization of the requests in their areas to bring focus to the development team’s work
  • Work with functional leads to transform and develop new requirements into design and implementation

Aid in the testing, training, and demonstration of new product releases

  • Create training materials and documentation for technology changes and train representatives of internal departments
  • Actively participate in the review of a demonstration of new technology by the internal IT team to provide feedback prior to demonstrations for external teams
  • Lead the demonstration of new features to be released to the Support, Implementation, CRM, and Sales teams prior to the release of the technologies to the general public
  • Assist Quality Assurance with testing of technologies as well as validating workflow and usability of the technologies

Educational Requirements/Preferences

  • Bachelor’s Degree or Equivalent Experience – Required

Experience Requirements / Preferences

  • 2 Years IT Business Analyst – Required
  • 2 Years Technical Writing for Technology Products – Preferred

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