Business Analyst

Gravity IT Resources

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Job Title: Business Analyst
Location: Deerfield Beach, FL (Hybrid 3 days on-site) 
Job-Type: Contract

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).
Our client is seeking a Senior Level Business Analyst in Deerfield, FL. The Sr. Business Analyst is responsible for understanding business needs, assessing the business impact of those changes, and capturing, analyzing and documenting requirements, providing clear stakeholder communications and supporting them with the delivery of solutions.

Responsibilities will include:

  • Building User Stories according to the requirements and making sure that they meet the acceptance criteria
  • Organizing the Product Backlog based on the prioritization provided by the Product Owner
  • Serve as a business advisor whose primary role is to support the Product Owner by analyzing, facilitating dialogue, and getting the correct information to the product owner
  • Provide customers a high quality and consistent level of proactive and professional IT service, to maintain, enhance and implement technology solutions that enable business processes and operations
  • Work to create and maintain positive customer relationships that bolster open communication, reliability, trust, and service loyalty
  • Be accountable for managing and delivering support requests, enhancements, and projects for assigned Business Unit / Products. This includes the planning, troubleshooting, facilitation of problem solving, and conveying a variety of requests, incidents, and problems independently within multiple areas
  • Partner with external and internal customers and vendors to analyze business needs and work with teams on solutions
  • Cross-train to learn applications across the assigned Business Unit application portfolio
  • Learn the processes and tools needed to perform the role effectively
  • Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support
  • Work with technology teams, business teams, vendors, and subject matter experts to perform daily activities
  • Lead in identifying the business impact of system issues and facilitate communication as appropriate to stakeholders
  • Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders
  • Perform on-call responsibilities including nights, holidays, and weekends
  • Elicit, understand, interpret, and represent functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data
    integration, metadata, data quality, service levels and performance

  • Plan and facilitate requirement gathering workshops using a variety of techniques such as Joint Application Design (JAD) sessions, interviewing, brainstorming, job shadowing, user stories
  • Document business, system processes and requirements
  • Engage and speak with senior management as appropriate
  • Create and facilitation of testing strategy, test plans and test scripts
  • Analyze, categorize, document, and validate requirements to the appropriate level of granularity so that technical teams can translate to system design
  • Work with quality assurance and business teams in defining the QA (Quality Assurance) strategy, test plans and use cases for QA activities
  • Convey planned and unplanned activities to appropriate parties as needed
  • Anticipate and understand the impact of changes in business objectives and its effect on project scope and the downstream impact




Job Requirements


  • Bachelor’s degree in IT or related field
  • At least five years of work experience as a business analyst with working knowledge of multiple areas of Business Analysis (concepts, principles, and practices)
  • Participate in a rotating on-call schedule providing support after hours, weekends and holidays
  • Understanding of software development lifecycle and models/methodologies
  • Prior experience in Agile environment is required
  • Knowledge of SQL is a plus
  • Experience on projects involving data analysis, data mapping, data integration and/or data warehousing is a plus
  • Knowledge of data profiling, cleansing and data conversion processes, techniques and/or tools is a plus
  • Understanding of data management principles, data modelling concepts and techniques
  • CBAP (Certified Business Analysis Professional) and/or CDMP or CBIP certification(s) is preferred
  • Analytical, problem-solving, and decision-making skills, leveraging both logic and creativity to interpret complex concepts and information
  • Ability to adjust approach to meet all types of customer communication styles, preferences, and management levels
  • Proficiency in translating technical verbiage and complex processes into business-friendly terms
  • Must have clear interpersonal, written, and verbal communication skills
  • Demonstrate ability to quickly build relationships within and between individuals and cross-functional teams and respond to customers in a compassionate manner
  • Be a self-starter, highly flexible and adaptable
  • Must be Highly organized with good time management and follow-up skills
  • Strong Facilitation and meeting management skills
  • Must have willingness to learn and proactively accept and manage change to accomplish positive outcomes
  • Minimal travel as needed


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