Epic Clin Doc Analyst

Gravity IT Resources

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Job Description

Job Title:  Clinical Systems Analyst/ Technical Business Analyst
Location: Remote (EST/CST Hours) – 25-30% Travel Required
Work Authorization: USC/GC Holder
Job Type: Contract-to-Hire

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements)
Qualifications

  • 5-6+ years’ experience with large hospital applications/systems
  • Epic application certification desired (Clin Doc preferred)
  • Bachelor’s Degree or equivalent experience
  • Professional Licensure preferred (RN, etc.)

Position Responsibilities

  • This is a hybrid remote/on-site role
  • Employee will need to be available to work onsite at the Medical Center for planned activities, including but not limited to:
  • Implementation support
  • Upgrades
  • Training activities
  • Must have a proven track record of being able to work independently and as part of a cohesive team operating in a remote environment.
  • Attributes for a successful candidate will include:
  • Attitude – Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner, enthusiasm about working with a great team.
  • Teamwork – Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.
  • Service Delivery – Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
  • Service Management – Actively monitors assigned tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner Workflow Analysis – Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership.
  • Facilitates workflow adoption on new processes.
  • Experience should include:
  • Testing – Participates in system testing events by designing, editing, and executing scripts.
  • Ability to accurately document and report any noted errors or deficiencies.
  • Upgrades/Optimizations – Provides support to department/end users during system upgrade and optimization activities Projects and New System Implementations – Executes assigned tasks under the supervision of senior team members/management.
  • Issue Resolution – Utilizes system knowledge and available resources to address routine issues.
  • Provides input, and acts as a team resource by taking notes or other support activities.
  • Training – Ability to develop and maintain training content for users.

 

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