Salesforce Admin

Gravity IT Resources

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Job Title: Salesforce Admin
Location: Remote (EST)
Type: Contract to Hire (3-month contract minimum)
Employment Eligibility: Must be USC/GC Holder

Summary: As a Salesforce Admin, you will play a crucial role in configuring, managing, and enhancing the Salesforce platform. The company is currently in the early stages of utilizing Salesforce, with a focus on building a core team to support their ambitious projects. The role involves a hybrid approach, working closely with the internal team, business units, and a strategic implementation partner.
Top Responsibilities:

  • Configuration: Lead in configuring and customizing the Salesforce platform to meet business needs.
  • User Management: Manage user accounts, profiles, roles, and permissions.
  • Collaborate with DevOps team: Work with DevOps personnel to create and manage data pipelines.
  • Dashboarding & Reporting: Develop Salesforce reports and dashboards for different business units.
  • Automation: Create Lightning Flows and understand trigger mechanisms.
  • Data & Security: Implement and manage data and security models.
  • Collaboration: Work closely with developers, the internal team, business units, and the SI partner.
  • Custom Screens: Build custom screens for various business units.
  • Documentation: Create technical documentation.
  • Testing: Assist with testing and understand how solutions work.
  • This role does not involve coding but requires close collaboration with developers.

Top Requirements:

  • 3-5+ years of experience as a Salesforce Admin.
  • Strong experience with Salesforce Lightning.
  • Sales Cloud & Service Cloud experience.
  • Lightning Flows: Proficiency in automation and experience with triggers.
  • Salesforce Certifications: Demonstrating commitment to a Salesforce career.
  • Strong troubleshooting skills: Ability to creatively solve problems.
  • Business Understanding: Capable of understanding and working with architects on solutions.
  • Integration Experience: Knowledge of SOAP, REST, and Bulk API for internal and external system integrations.
  • Strong Communication: Excellent communication skills for training and interacting with users in a non-technical manner.

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