SeviceNow Cybersecurity Engineer

Gravity IT Resources

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Job Title: ServiceNow Cyber Security Engineer
Location: Remote
Job Type: Contract
Referral Fee:
Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly 
Position Overview
As A ServiceNow Developer/Implementer, you will perform configuration, development, support, and maintenance of the ServiceNow implementation on behalf of the Cybersecurity department. You will work with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with an emphasis on process development and improvement, request fulfillment, and automated workflows within modules in use by the Cybersecurity department. This includes, but is not limited to the Governance, Risk, and Compliance Module, Vulnerability Response, and Security Incident Response modules.

Required Skills

  • 3+ years of experience as a ServiceNow Developer or Implementer
  • Experience with ITSM implementations;
  • Experience in previous related Cybersecurity roles would be beneficial
  • ServiceNow Developer or Implementer Certification

Duties and Responsibilities

  • Become familiar with the current ServiceNow instance and functionality and hit the ground running performing development work in the environment related to cyber modules.
  • Collaborate closely with Cybersecurity teams to gather requirements to support ongoing business needs for ServiceNow configuration, implementation, and support.
  • Design, develop, install, and troubleshoot ServiceNow applications; primarily those in use by Cybersecurity department and integrate with other applications and platforms and necessary.
  • Provide strong project and task management skills and collaborate well with other ServiceNow engineers.
  • Configure out of the box workflows and create/maintain minimal custom workflows. Orchestrate and automate tasks where possible.
  • Train, document, and support Cybersecurity ServiceNow operators
  • Ensure that the software meets requirements by testing it for bugs and performance during all stages of the development process. Troubleshoot and resolve problems, where possible.
  • Support data migration as needed.
  • Be detail oriented, problem solve independently, manage multiple streams of work concurrently, be proactive, work with other developer team members, and display strong commitment and ownership of work.


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