Product Owner

Gravity IT Resources

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Experience: Min 5 years, preferably in the Insurance industry

Product Owner/ Process Owner:

• Research and expertise into underwriting processes including deep-dives, user research, mapping out current state and planning future state process flows.
o Support, research, document, and design digital processes. Propose suggested processes and outline business implications.
• If applicable identify and create business requirements for enhancements of existing technology.
• Assistance with organizing change management strategy such as user acceptance testing, feedback loop, training, communication, answering user questions along with deployment analyst.
• Serve as the primary representative and subject matter expert for the business. Answer ad-hoc questions on user experience in various underwriting systems– how do UW use certain components of underwriting systems, user workflow, etc.
• Key skills: user interviewing, Lucid/ Miro (draw out process maps),outline user process pain points or opportunities for efficiency, organizational skills, communication to business stakeholders, partnership with UX, project management, Insurance underwriting knowledge

 

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