Business Process Consultant

Gravity IT Resources

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Job Title: Business Process Consultant
Job Location: Tallahassee, FL (Hybrid)
Job Type: Contract (Through 6/30/24 with High Likelihood of Extension)
Job Responsibilities:
Prepare deliverables identified by the Functional Manager on the team within the timeframe specified by the Contract Manager. Deliverables the Contractor will be responsible for producing include, but are not limited to:

  • Current (AS IS) business process and customer journey maps
  • Process Improvement Logs
  • Requirements for Future (TO BE) business processes and customer journey maps
  • Process-focused Gap Analysis
  • Solution-focused Gap Analysis
  • Information Technology (IT) Solution Requirements
  • Business Process Models (Diagram and Narrative)
  • Entity Relationship Diagrams (ERD)
  • Data Dictionaries
  • Data Flow Diagrams
  • Business Process Re-engineering (BPR) Plans
  • Remediation Implementation Plans
  • Cost Benefit Analysis
  • User Stories
  • Acceptance Criteria
  • Business Cases
  • Proofread meeting documentation to ensure use of proper grammar and consistent font styles.
  • Attend the meeting and communicate with attendees in a clear, concise, and constructive manner.
  • Make necessary meeting arrangements and create needed artifacts to fulfill meeting objectives.
  • Create a meeting agenda and send it to attendees in advance of the meeting.
  • Keep meeting notes highlighting key action items and decisions and indicating clear due dates with any next steps needed. Send copies of the meeting notes to attendees within three (3) Business Days following the meeting.

Required Qualifications:

  • Ability to communicate effectively (verbally and in writing) with Department staff at various levels
  • A minimum of ten (10) years of IT business/industry work experience
  • A minimum of seven (7) years of experience in performing business analyses on IT projects
  • Experience in the use of Microsoft Visio for creating the process model diagrams
  • Experience with Agile and Dev Ops methodologies
  • Experience translating business requirements into use cases/user stories and acceptance criteria.

Preferred Qualifications:

  • Skills and experience in conducting meetings with individuals and groups of people to discuss business processes. The people involved may be at the manager level or end user level. People may be business-oriented or technical (IT) staff. The contractor will be expected to be the lead in all meetings and discussions related to their analysis.
  • Experience with Joint Application Development (JAD) techniques is beneficial.
  • Good verbal/communication skills.
  • Good writing and technical writing skills.
  • Good problem solving and critical thinking skills
  • Skills and experience conducting Cost Benefit Analyses
  • Skills and experience in business process re-engineering
  • Skills and experiences in deriving business process and data requirements from the reading and analyzing of process and systems documentation.
  • Skills and experiences in translating the information from meetings and written materials into process models and/or process flow models.
  • Writing skills and experience to create a data dictionary. Experience in the use of Microsoft Word is required.
  • Experiences in working with IT technical staff to determine the infrastructure components within which any potential solution or modification would need to be able to operate.

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