End User Engineer (Physical)

Gravity IT Resources

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Job Title: End User Engineer
Location: Nashville, TN (Hybrid 3-4 days a month on-site)
Job-Type: Contract-to-Hire

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).

Summary
We are seeking an End User Engineer to join our team, providing essential support for high-level, high-touch projects. This role is critical for the implementation of key initiatives such as the deployment of Windows 11, Expedition Tech, and Security Compliance Management. The successful candidate will also support operational aspects of Hybrid Device Management, contribute to long-term growth projects, and manage new project implementations.
Responsibilities include overseeing sustainment functions such as monthly security patches, liaising with other departments for the deployment and testing of new applications, managing hardware asset data, ensuring encryption compliance, testing new hardware for lifecycle support, and resolving Tier 2 and Tier 1 issues in collaboration with NTT. Additionally, the role involves supervising the creation and maintenance of numerous Group Policy Objects and managing Intune Configurations across the enterprise.

Responsibilities

  • Basic on-premises domain skills required: Active Directory (AD), Group Policy, software packaging, and integration.
  • Scripting skills in VBScript or PowerShell are necessary.
  • Experience with Azure AD and Intune is crucial as the focus shifts to Intune management.
  • Knowledge of Azure Virtual Desktop and Windows 365 is highly desirable.
  • Experience in imaging, managing on-premise machines, and SCCM is required.
  • Will involve handling different groups’ requests, software upgrades, and operational roles focusing on change management.

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