IT Technical Writer

Gravity IT Resources

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Job Title: Senior Technical Writer
Location: Deerfield Beach, FL or Jacksonville, FL (3 days onsite)
Contract
Overview: We are seeking an experienced Senior Technical Writer to join our team. The ideal candidate will have a minimum of 4 years of technical writing experience and a strong background in producing clear and concise documentation for technical projects. This role requires expertise in organizing and drafting documentation for both technical and non-technical audiences, with a focus on user stories, cloud technology (AWS or Azure), and project management tools such as Excel, ADO board, or Jira board. The Senior Technical Writer will play a crucial role in consolidating task updates, reviewing team documents, and providing daily/weekly/monthly summaries. Excellent verbal communication skills, particularly in large group settings, are essential.
Responsibilities:

  • Collaborate with stakeholders to gather requirements and understand project needs.
  • Develop comprehensive technical documentation, including user/admin guides, job aids, and reference materials.
  • Organize complex information into structured and easily understandable formats.
  • Maintain and update documentation to reflect changes in processes and systems.
  • Review and edit updates/documents provided by the team for consistency and accuracy.
  • Act as a scribe for calls and capture meeting recaps.
  • Provide regular summaries of task updates to keep stakeholders informed.
  • Demonstrate familiarity with cloud technology and project management tools.
  • Experience with cloud migration projects is a plus.

Qualifications:

  • Bachelor’s degree in English, Technical Writing, Communication, or related field.
  • Minimum of 4 years of experience in technical writing.
  • Familiarity with writing user stories for technical projects.
  • Experience with cloud technology (AWS or Azure) and project management tools.
  • Strong verbal communication skills, particularly in large group settings.
  • Detail-oriented with a commitment to quality and accuracy.

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