Infrastructure Engineer

Gravity IT Resources

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Infrastructure Engineer
Job Description:
The Infrastructure Engineer ensures the reliability and stability of assigned platforms and systems. Completes technical tasks, troubleshoots issues, provides input on methods and systems, and provides off-hours support (on-call) as a part of a rotation, under general supervision.

  • Completes service requests and maintenance support in a timely manner.
  • Documents the use of new features and procedures to improve server host systems and security operations.
  • Assists with configuration management and change control of host systems.
  • Assists with implementing host systems upgrades and expansions without adversely affecting systems availability.
  • Cross-trains 1st/2nd level host systems support persons.
  • Ensures availability of host systems and related applications.
  • Communicates issues and outages to direct management and peers through evaluating, implementing, maintaining, and improving host systems management tools.
  • Ensures host systems security and supports peers with security issues.
  • Participates as a resource in Severity Level 1 and Crit Sit situations.
  • Participates in a rotational on-call schedule. Performs other duties as assigned.

Education and Experience:

  • Bachelor’s degree in computer science or a related technical field or an equivalent combination of education and experience.
  • 2 years of enterprise host systems administration experience, host configuration management, and production support.
  • Experience with enterprise host system installations; including issues such as environmental, power management, space management, density, cable routing, etc.

Professional Certification(s):

  • Working toward relevant host systems certifications are preferred, such as: A+ Security, Linux+, VCP, CCA, HP ASE, MCP, MCTS, IBM Certified System Administrator (AIX, iSeries, WebSphere) and/or VMWare System Certification.

Technical Skills and Knowledge:

  • Knowledge of system hardware on supported platforms: Mainframe, Unix, AS/400 and/or x86 hardware.
  • SQL, MS Azure, Power BI (preferred)
  • Knowledge of operating system architecture, design, and concepts.
  • Ability to research for the next generation of hardware/software platforms.
  • Ability to test and document the use of new features and procedures to improve server host systems and security operations.
  • Ability to handle the lead technical role in at least 1-2 concurrent projects with supervision.

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