IT Technician

Gravity IT Resources

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Job Title: IT Technician 2 

Location: Davidson, NC

Job-Type: Contract

Referral Fee: $1000

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).

Position Overview:

Gravity is looking for an IT Technician to assist our client with service desk and infrastructure work. The ideal candidate for the role will poses at least 4 years of experience troubleshooting hardware and software, as well as experience with networking and cabling. This person will be assisting executives and technology leaders throughout the company.

Our client is a leading climate-controlled solutions organization. They focus on moving refrigerated items and perishables around the world. The organization puts sustainability top of mind, working to provide these solutions while maintaining a better planet. They have made a commitment to investing in technology and staying cutting edge with the technologies they select.

Duties & Responsibilities:

· Perform break/fix support in office and manufacturing environments (PC’s, multifunctional printers, barcode scanners).

· Perform technical, administrative, and support work in the installation and operation of new and existing PC systems.

· Assist with the support of business/sector specific infrastructure

· Troubleshoot, assist, and work with other IT team members to resolve user support issues.

· Work as part of a team to deploy technology solutions to physical location and business users

Required Experience & Skills:

· 4+ year of experience troubleshooting hardware: Pc’s, printers, barcode scanners, etc.

· 4+ year of experience troubleshooting and configuring software

· 4+ year of experience working with Windows 10/11 and the general Microsoft Operating System

· 4+ year of experience performing root cause analysis

· Ability to go onsite 5 days a week in Davidson, NC

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