UX Designer
Gravity IT Resources
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Job Title: Senior Experience Designer
Location: East Coast (preferred); Remote flexibility available
Contract Duration: Approximately 18 months, with potential for conversion
About the Role:
We are seeking a skilled Senior Experience Designer to join our team, focusing on the development of “The Partner Portal,” a web-based platform built on the Salesforce framework. This role involves creating wireframes, interaction designs, and managing permission architecture to enhance user experiences for dealers and distributors.
Key Responsibilities:
- Design and develop wireframes and interaction designs for the Partner Portal, leveraging out-of-the-box Salesforce functionality.
- Collaborate with the Research Lead and an experienced Product Designer to ensure the optimal design and functionality of the portal.
- Analyze user needs and feedback to propose configuration or customization options that enhance the user experience.
- Communicate effectively with various stakeholders, including customers, internal teams, and external vendors.
- Participate in usability testing and iterate on designs based on insights gathered from research and testing.
Desired Skills and Qualifications:
- 3-4 years of experience in UX design, preferably in roles that involved wireframe creation and interaction design.
- Experience with web design tools such as Figma and familiarity with HTML5 and JavaScript (coding not required).
- Knowledge of Salesforce platform and its functionalities is a plus, though not mandatory.
- Strong communication skills with the ability to articulate design choices and collaborate with diverse teams.
- Empathy for users and an understanding of their needs, with the ability to translate this into effective design solutions.
Soft Skills:
- Excellent communication skills to interact with customers and internal teams, including vendors.
- Ability to understand and meet team expectations and provide clear feedback.
- Strong problem-solving skills with a focus on user-centric design and experience optimization.