Organizational Change Management Specialist

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Job Title: Organizational Change Management Specialist 
Job Type: Contract
Location: Cincinnati Ohio
Work Authorization: Must be US Citizen
Referral Fee: +/- $1800

Job Summary: We are seeking an Organizational Change Management Support Specialist to join our client’s transformation team. The ideal candidate will have a basic knowledge of adoption and change management principles, a willingness to learn, and excellent communication skills. This role will be responsible for creating actionable deliverables to measure change adoption, helping implement and lead change initiatives, and connecting multiple stakeholder groups across multiple projects to track open action items to closure. This role requires someone who is a self-starter who works well in an ambiguous environment, has excellent problem-solving skills, great follow-through and the ability to work collaboratively with multiple stakeholder groups. This role will report directly to the Organizational Change Management Manager.
 
 
Key Responsibilities:

1. Change Management Support:
   • Solid understanding of how people go through a change and knowledge of change management principles, methodologies and tools
   • Ability to create actionable deliverables to measure success metrics and monitor change progress
   • Help design, develop, and execute communication plans by process stream
   • Draft stakeholder communications such as newsletters, PowerPoint presentations and pulse surveys
   • Create templates and opportunities for standardization across project platforms
2. Project Management:
   • Knowledge of project management practices and ability to track tasks to completion
   • Monitor change management tasks and help drive to closure by scheduling meetings/trainings, connecting stakeholders, and helping to close the loop on open action items
3. Collaboration:
   • Work closely with data service integrators, functional leads, and other stakeholders to understand change impacts

1. Support for Analysis:
   • Familiarity with change management principles, ability to tie in metrics to capture user adoption
   • Ability to frame up data analytics for reporting to broader teams

1. Documentation:
   • Ensure knowledge transfer and continuity within the team by generating standard work
   • Support training material development

 
Technical Requirements:

1. Education and Experience:
   • Bachelor’s or Master’s degree in Business Administration, Communications or a related field
   • 3+ years of experience in Change Management and/or Project Management
2. Technical Skills:
   • Proficiency in MS Office Suite
   • Experience developing and delivering end user training programs
   • Familiarity with project management tools such as JIRA

1. Soft Skills:
   • Flexible and adaptable; able to work in ambiguous situations
   • Highly organized
   • Strong active listening skills with excellent notetaking ability
   • Strong analytical and problem-solving skills
   • Excellent communication
   • Ability to collaborate with cross-functional teams
   • Ability to work in a fast-paced, dynamic environment
2. Preferred Qualifications:
   • Experience with information systems such as SAP
   • Knowledge of project management practices and
   • Certification in change management or project management
   • Experience with project work for system integrations

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