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Title: Experience Architect
Type: Contract – 6+ Months
Location: Juno Beach (5 days onsite)
Location: Juno Beach (5 days onsite)
Key Responsibilities
- Act as a Liaison to Business Partners:
- Serve as the primary point of contact for business partners to understand their needs and translate them into digital strategies.
- Facilitate communication between business partners and internal teams to ensure alignment and clarity.
- Drive Strategic Application Vision:
- Collaborate with the Experience Architecture team/peers and other stakeholders within the organization to shape and drive a proactive strategic application vision.
- Organizes content and navigation for intuitive UX
- Ensure digital strategies align with overall business objectives and user experience goals.
- • Develop and Maintain HCD Delivery Roadmaps:
- Partner with the Manager, Experience Architecture to create and maintain HCD delivery roadmaps.
- Ensure the roadmaps are comprehensive, actionable, and aligned with business goals.
- Ensure Application Adoption and Delight:
- Work closely with Business Partners, Solution Architects, and internal teams to drive successful application adoption.
- Focus on delivering an exceptional user experience that delights users and meets business needs.
- Maps user personas and journeys to align user needs
- Support Tactical Execution and Research:
- Assist in the execution of discovery and research phases to gather essential insights and feedback.
- Contribute to partner report-outs, ensuring stakeholders are informed and engaged.
- Deliver Project Accelerators:
- Support the development and implementation of project accelerators, including ongoing research and business knowledge.
- • Help reduce discovery and design timelines by providing relevant insights and tools.
- Qualifications
- Bachelor’s degree in Business, Marketing, Digital Strategy, or a related field.
- Minimum of 3 years of experience in digital strategy, user experience, or a related field.
- Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Proven ability to develop and execute digital strategies aligned with business goals.
- Detail-oriented, analytical, and proactive in identifying and solving problems.
- Proficiency in digital strategy tools and project management software.
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