Job Title: Sr/Principal Network Engineer
Location: Utah Resident- Hybrid/Remote
Job-Type: Direct Hire
Compensation: 145,000-165,000
Referral Fee: $2,000
Gravity IT is seeking Sr/Principal Network Engineer who holds expert-level knowledge in routing, switching, and Wi-Fi, combined with a customer service mindset. There is tremendous opportunity for someone with the right skill set and business acumen to excel within our organization.
What You’ll Be Doing
- Design, implement, and support new and existing network infrastructure in an MSP environment.
- Monitor the network/systems, document network events, and take corrective action in response to alarms and traps.
- Provide Tier-3/4 (final) escalation and troubleshooting for network outages within SLAs.
- Plan and implement network upgrades and maintenance windows.
- Mentor and train junior-level engineers.
- Assist the engineering group in streamlining procedures and refining SOPs.
- Responsible for the technical review/approval of network-level changes and implementation of the most complex changes.
- Provide project implementation support during business and occasionally off-business hours.
- Create and update network infrastructure documentation.
- Act as a liaison between the engineering group and client staff, both technical and non-technical personnel.
- Manage working relationships with other business units and maintain effective cross-functional communications.
- Work closely with project management staff to meet project milestones.
- Manage and test ILEC/CLEC circuit cut-overs and upgrades.
- Participate in the on-call rotation.
- Contribute to the overall environment and camaraderie of the group.
- Complete additional tasks as assigned.
- Resolve simple to complex network outages and service interruptions with little supervision.
- Provide timely and accurate ticket updates to appropriate stakeholders.
- Follow MAC procedures and other department SOPs.
- Develop and apply testing and troubleshooting plans.
- May require performing onsite surveys for both wired and wireless access.
- Physical installation of core network components (racking and stacking), configuration, turn-up, and testing.
- Work in a group/team setting.
What you’ll bring:
- A minimum of 8 years of experience supporting large-scale enterprise/ISP networks in a 24/7/365 environment.
- Expert-level knowledge of WAN technologies such as Metro-E, MPLS, and EVPLs.
- Expert-level knowledge in configuring and troubleshooting routing protocols BGP, static, EIGRP, and OSPF.
- Strong experience supporting multi-controller enterprise Wi-Fi networks.
- Strong experience and knowledge of multicast routing.
- Strong experience and knowledge supporting Radius, DHCP, and DNS servers.
- Strong experience working in a Cisco switching and routing environment.
- Strong customer-facing skills.
What will make you stand out:
- CCIE – Cisco
- ASE – Arista
- CWNE- Wireless
- PCNSE- Palo Alto
- BCNE- Brocade
- JNCIE – Juniper
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