Analyst, Revenue and Merchandising Data Analyst

Gravity IT Resources

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Job Title: Revenue and Merchandising Analyst 

Location: Dania Beach, FL

Job-Type: Contract to Hire

Essential Responsibilities

  • Assist with the development of Commercial strategy through use of data analysis, customer research, and competitive research.
  • Use data and reporting to identify booking and market trends to inform strategic decisions.
  • Monitor after-call surveys from our frontline customer service team to identify and propose to Commercial & Technology Leaders key areas of improvement.
  • Conduct customer research (i.e. listening to calls, surveys, focus groups) to further understand client's customers.
  • Collaborate closely with the Technology team on cross-functional projects to ensure we find solutions that both put the customer first and are technologically feasible.
  • Identify and track all steps needed to bring new customer experiences to market from start to completion across cross-functional teams including but not limited to Legal, Finance, Data Analytics, and Marketing.
  • Drive awareness, adoption and revenue for our client through marketing initiatives including but not limited to email, social media, sponsorships, and activations.
  • Create thoughtful and thorough briefs for the creative team to support marketing initiatives.
  • Work closely with Legal to ensure all marketing and customer experience is compliant.
  • Responsible for oversight of the Content Management System (CMS) as the primary user bringing our copy and creative customer-facing on our website.
  • Communicate and collaborate directly with key business partners as needed for ad-hoc cooperative projects to ensure goals are aligned and being met.
  • Develop SOPs for new processes as they are developed.
  • Other complex projects and duties as assigned.

 

Minimum Experience and Qualifications

  • Bachelor's Degree in related discipline.
  • 2-3 years of commercial and/or Data Analytics experience.
  • Excellent with Excel or Google Sheets.
  • Running vlookups, pivot tables, building macros, and running regression models
  • Experience with revenue analysis.
  • Comfortable presenting ideas in front of large groups including leadership.
  • Basic SEO, Microdata formats, CMS, and Photoshop/Adobe Suite knowledge.
  • Ability to manage and work within budgets.
  • Excellent communication and negotiation skills.
  • Ability to act as a meticulously organized, self-directed, and creative problem solver that meets aggressive deadlines by following processes/procedures.
  • Experience working in a fast-paced environment.
  • Experience with project management.
  • Strong attention to detail.
  • Excellent at proofing written and visual creative concepts before B2C launch.
  • Available for occasional overnight travel (20%)
  • Comfortable working cross functionally with internal and external stakeholders.
  • Able to pass a ten (10) year background check and pre-employment drug test.
  • Legally eligible to work in the country in which the position is located. 

Richard.Trawick

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