Bullhorn System Administrator

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ESSENTIAL JOB FUNCTIONS:          
 

• Works to troubleshoot, research, and escalate issues as necessary, proactively keeping end users aware of status and taking responsibility for ensuring that outstanding issues are addressed in a timely manner.
• Works with vendor to supports upgrades, patches, and testing of system changes.
• Work cross-functionally with multiple internal teams but primary focus will be in one or more of the following areas: Recruiting, Account Management, Scheduling, Time Tracking, Learning, and Reporting
• Design, develop and modify CRM system to suit organizational needs.
• Develop and support integrations (EIB), for inbound and outbound data exchange between SMART systems, Workday and other internal/external systems.
• Build reports and dashboards using report writer and prepares scheduled reports to support all employees

KNOWLEDGE, SKILLS AND ABILITIES:
 

• Very good understanding of general SMART locums recruiting functions and processes.
• Integration & implementation experience.
• Excellent verbal and written communication skills.
• Ability to build and provide training on key systems
• Ability to think outside the box.
• Strong analytical and problem-solving skills.

EDUCATION AND EXPERIENCE: 
 

• At least 2 years of hands-on ATS/CRM systems administration and support experience
• Previous experience with Bullhorn and other CRM systems preferred

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