Hyland Onbase Administrator II
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Job Title: Hyland Onbase Administrator II
Location: Remote
Job-Type: Contract
Referral Fee: +/- $75/month
Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).
Position Overview:
Gravity is looking for a Hyland Onbase System Administrator II to spearhead our client’s document creation and oncall efforts.
The successful candidate will possess a Hyland Onbase certification. Comprehensive knowledge of Epic EHR and on-call troublshooting are also required.
Our client delivers technology solutions that make healthcare simpler, more convenient and more affordable for people in our communities. This client’s cutting edge technology redefines the way patients interact with their healthcare provider. This company embraces the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage.
Duties & Responsibilities:
- Work with Hyland Onbase users within large health system to process tickets and work through troubleshooting use cases as they arise
- Work within Epic EHR Integration and Hyland onbase for document creation, monitoring the system, archiving data
- Work through an average of 30 tickets per week within Hyland onbase
- Be on call to assist users in a rotating schedule with other team members
- Troubleshooting drips, documents, setting up new document types.
Required Experience & Skills:
- Hyland OnBase System Administrator Certification
- 2+ years working with Hyland Onbase in a healthcare setting
- 2+ years working with Epic and have familiarity within the EHR
- Servicenow nice to have
- Active directory nice to have