Gravity IT Resources

Job Title: Director of IT

Location: Remote (St. Petersburg, FL)

Job-Type: Permanent

Referral Fee: +/- $1500

Position Overview:

Our client is looking for a Director of IT is responsible for overseeing all aspects of designated clients’ various information technology functions and projects.

This person will ideally come from a smaller restaurant chain background (50 – 100 units or less) where they served in a similar role. You will manage all day-to-day activities of our client's specific assigned customer. This resource would report directly to the CIO.

Our client is a full service restaurant accounting, technology, and consulting company that partners with multi-unit restaurant owners to develop solutions that increase sales, reduce costs, and turn happy customers into continuous repeat business.

Duties & Responsibilities:

  • Managing POS and back office IT implementations
  • Overseeing Level 1 and 2 support desk operations, including franchise support
  • Integrating various technology and software platforms
  • Management of various enterprise and restaurant-level systems
    •  3rd party delivery platforms
    • Inventory and cost management
    • Labor scheduling
    • HR information systems
    • Marketing analytics
  • Development of insights and recommendations related to all client tech decisions
    • Optimal tech stack
    • Standard operating procedures

Required Experience & Skills:

  • Minimum 6-8 years of experience as an IT manager, director or project manager
  • Experience in managing IT functions for multi-unit restaurant or retail companies
  • Bachelor’s Degree in IT, business administration or related area of study
  • Knowledge of various restaurant technology POS systems and software applications
  • Highly organized and detail-oriented with proven project management experience
  • Excellent communications skills and ability to interface with senior executives and client owners
  • Ability to lead and mentor other team members