Gravity IT Resources

Job Title: IT Infrastructure Manager
Location: Miami, FL
Job-Type: Direct-Hire
Referral Fee: +/- $ 1,500

Employment Eligibility: Gravity can only consider US Citizens, Green Card Holders at this time

**Candidates must have banking experience in order to get in consideration**

Position Overview
The Loan Operation Supervisor will support the I.T Manager in planning, organization and controls all activities of the MIS Department and to ensure the effective, efficient and secure operation of all automated banking systems. Provide best of class service and support to business areas and employees and customers.

Candidates must have experience working with FISERV Core Banking Applications 

Our client is a billion-dollar publicly traded bank headquartered in Puerto Rico with operations across the United States.

Qualification & Responsibilities

  • Provide bank employees with top quality, consistently available computer service, support training and maintenance of all computer systems used throughout the bank.
  • Responsible for procuring, installing and maintaining all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill managements requests for computer support. Act as liaison between hardware and software suppliers and bank management for informational updates and problem resolution.
  • Asist I.T Manager in Creating, maintaining and enforcing written policies and procedures regarding all computer operations in the MIS Department and throughout the bank.
  • Compile and present for review records to determine department productivity, quality of output and cost of service.
  • Review Infrastructure and provide guidance on technological advances that align with Corporate strategic goals.
  • Develop methods to continually improve results with guidance of Business and I.T Manager.
  • Evaluate new equipment, software and processes continuously, recommend changes as appropriate, and supervise their installation.
  • Work in conjunction with Security area to maintain security of all data proprietary to the Bank and provide for the complete backup of all computer systems in case of system failure or disaster.
  • Provide support in Business Impact analysis for Business units and alignment with Technology and respective assets.
  • Manage Information Technology staff, measure and assign deliverables in support of the business.


  • BS in Computer Science and 3 years as Information Systems manager or equivalent of 7
  • Experience in infrastructure and data processing design.
  • In depth and complete knowledge of all aspects of information security systems
  • Detailed knowledge of Electronic Banking Systems and Item processing.

**Candidates must have banking experience in order to get in consideration**