Sr. Business Analyst / Product Owner

Gravity IT Resources

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Job Title: Sr. Business Analyst

Location: Remote

Duration: Direct-Hire

Referral Fee: +/- $2,000


Our Client is a fast-paced, rapidly growing company seeking hundreds of new employees for various roles in our six locations across the Nation.

Since 2015, their mission has guided our principles towards delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

They offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering best-in-class service to internal and external customers alike. It’s how they transform the healthcare industry for the better. We provide career advancement opportunities from within the organization with multiple locations in Florida, California, Tennessee, Pennsylvania, Utah, and India.

Job Overview:


The Senior Business Analyst will serve as a liaison for the business teams and the software development and technology support teams to review, analyze and evaluate business processes and user needs. This person will document user and system requirements, define scope and objectives and formulate systems to parallel business functions and strategies. The Senior Business Analyst will participate fully and be engaged with all teams throughout the Agile process and with all teams across the enterprise. This person will work to resolve problems and ensure that products and services are delivered timely and as expected. This position may require limited travel.


Top Requirements:

  • Bachelor’s Degree in appropriate field of study or 2-3 equivalent work experience
  • Experience working in an environment using Agile Scrum methodology
  • Detail oriented, analytical and inquisitive
  • Documentation and Specification Skills
  • Ability to work independently and with others through Teamwork
  • Extremely organized with strong time-management skills (i.e. ability to organize priorities of workload)
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Experience working with senior management decision makers
  • Proven analytical background
  • Business Process Improvement experience
  • Big Picture Thinking
  • Work Well Under Pressure
  • Bachelor’s Degree in Business Administration, Technology, Project Management, or a Health Field and/or 3-5 years’ experience in Business Analyst, Agile Scrum Master, or Service Delivery role
  • Demonstrated client facing skills, including managing client relationships
  • Thorough understanding of Agile principles and practices
  • Strong business process/system analytical skills
  • Creative, innovative and be able to work in a fast-paced environment
  • Understanding of CRM, E-Commerce, Customer Experience, Micro-Services and Cloud technologies
  • Excellent oral, written communication and presentation skills with ability to interact with technical and functional staff at all levels
  • Experience and desire to work in a fast pace delivery environment



Job Responsibilities:


  • Collaborate with product, business, and technical partners to draft technical requirements based on business requirements
  • Write user stories based on technical requirements and manage the product backlog
  • Ensures user stories are “ready” for development to start work
  • Actively participate in daily scrum standup with onshore and offshore teams, including late evening calls with the offshore team, to effectively communicate the work to be performed by the technical team
  • Prepare sequence diagrams and other technical documentation
  • Collaborate with QA engineers and other stakeholders to ensure smooth deployments
  • Ensures each story has the correct acceptance criteria.
  • Gathers, manages, and prioritizes the product backlog
  • Ensures close collaboration with the development team
  • Develop and evolve technology strategy, aligned to and prioritized by business objectives
  • Influence/coach enterprise architecture on modern evolutionary platform architecture principles and practices
  • Develop and communicate measurements of platform progress and business impact
  • Support organizational changes in regard to capability development, restructuring toward product/domain-centric team models and transitioning to modern agile SDLC practices
  • Communicate technical decisions to non-technical audiences and build consensus around them
  • Own key relationships both up and downstream of the platform teams to ensure delivery
  • Works closely with engineering and quality assurance to ensure the right customer problem is solved. This can involve sharing market research and competitive analysis with the team to best focus their efforts.
  • Has technical product knowledge or specific domain expertise
  • Tracks progress towards the release of a product
  • Evangelize business benefits and impact of the platform as well as the value of modern delivery and engineering practices
  • Identify and create hypotheses to solve customer’s problems or needs
  • Identify product features which solve customer’s problems for a given market and solution
  • Brainstorm possible solution options which address problem statement and generate value for the customer
  • Analyze industry trends, existing business and IT processes, user research to synthesize product features
  • Create and own a vision and road map for the product
  • Create the product vision and roadmap which accomplishes the goal of the vision
  • Develops positioning for the product
  • Work with a cross-functional team in planning a product release
  • Develops personas either alone or in conjunction with a team including user experience experts
  • Define customer needs and the associated features to meet those needs
  • Prioritize product features to ensure constant workflow for the engineering team and reduce time to market
  • Decompose features into independent, testable, value-adding work items for the engineering team to create the product backlog
  • Periodically refine product backlog to identify new work items, dependencies, sequencing the activities
  • Synchronize product development with other teams contributing to the overall solution for given customer needs/problems
  • Ensure that feedback from business, user, and the team is incorporated in product backlog so that change can be embraced and managed
  • Ensure that architectural enablement, operation’s needs, and non-functional requirements are addressed in the product backlog
  • Participate in Iteration planning, help team identify work items that have high priority, add maximum value, and can be completed in one cycle of development
  • Define iteration goals based on iteration planning, synchronization with other product owners
  • Participate in the team’s daily stand up meetings, identify risks, and make it visible to all stakeholders (business, management, other product teams)
  • Participate in product demo to track progress and validate developed product features against customer’s needs and solutions
  • Develop and communicate measurements of platform progress and business impact
  • Evangelize business benefits and impact of the platform as well as the value of modern delivery and engineering practices
  • Responsible for the functional completeness, correctness, and appropriateness of working closely with the business users and Product Owners
  • Participate in big room planning sessions with all domain-based platform teams to address technical debt and sort out dependencies


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