Gravity IT Resources

Job Title: Support Desk

Location: N. Miami

Job-Type: Permanent

Referral Fee: $1,200 – $1,600

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).

Position Overview:

  • Our client solutions power to the most notable Fortune 500 companies in the Marine, Hospitality, Financial, Medical and Idea Management verticals. They have recently received significant funding from a joint venture partner and are expanding their software product from just the cruise industry into the commercial shipping and international port management and are looking to build out their teams. 
  • The successful candidate will possess strong SQL skills. Comprehensive knowledge of C# is also required.

Duties & Responsibilities:

  • Provide technical support in the area of T-SQL
  • Handle problems requiring customer support
  • Troubleshoot technical issues with desktop support


Required Experience & Skills:

  • 1+ years of experience in a helpdesk role
  • Proficient to strong knowledge of T-SQL and stored procedures.
  • Basic networking skills
  • Proficient with troubleshooting ASP .NET, MVC, Web API, C#, WPF, and Entity Framework.
  • Excellent customer service approach and ownership mentality