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Job Title: Sr. Change Management Specialist
Job Type: Contract
Job Location: Tampa, FL, USA OR Sao Paulo, Brazil
Job Summary
The Office of the CIO is seeking a Senior Change Management Specialist to lead the planning and execution of change management strategies across high-impact initiatives in the technology portfolio in support of corporate functions. This role is critical in ensuring the successful adoption of business and operational changes in our corporate functions portfolio, with a strong focus on measurable outcomes and stakeholder engagement.
You will partner closely with project managers, agile teams, functional leaders, and executive sponsors to ensure that the people side of transformation is effectively addressed — driving adoption, minimizing resistance, and enabling sustainable results.
Key Responsibilities
- Develop and lead end-to-end change management strategies for technology projects related to finance, administration, shared services, risk & compliance, and operational excellence.
- Conduct impact assessments, stakeholder analysis, and change readiness evaluations.
- Design and implement communication, training, and engagement plans to support adoption.
- Act as a trusted advisor to project sponsors and senior leaders, aligning change efforts with business strategy and operational goals.
- Partner with delivery teams to integrate change and project plans.
- Define and track KPIs and success metrics to monitor adoption, engagement, and risk.
- Facilitate executive-level presentations, workshops, and decision-making discussions.
- Provide coaching to leaders and managers to support their role in driving change.
Core Qualifications
- 4+ years of experience in organizational change management in complex corporate environments, preferably supporting corporate functions.
- Strong business acumen with ability to connect change efforts to business impact and performance.
- Exceptional written and verbal communication and influencing skills — able to operate effectively with senior executives and cross-functional stakeholders.
- High degree of structure, ownership, and autonomy in managing deliverables and stakeholders.
- Analytical mindset with ability to derive insights from qualitative and quantitative inputs.
- Deep understanding of change management frameworks (e.g., Prosci/ADKAR, Kotter).
- Fluent in English
Preferred Qualifications
- Change Management certification (E.g.:Prosci, CMI, Lean Change, etc.).
- Financial literacy or formal finance-related certification is a plus, especially for candidates supporting transformation initiatives led by Finance and Administration (E.g.: CMA, FP&A Certification, etc.).
- Experience with transformations such as ERP implementation, finance process redesign, shared services setup, or back-office optimization.
- Familiarity with agile project management methodologies.
- Proficiency in tools like PowerPoint (exec-level), Jira, Excel, survey tools, and basic dashboards for engagement metrics.