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Duties and Responsibilities:
- Handles incoming sales calls, inquiries, orders, expedites and complaints promptly and completely.
- Places outgoing calls to quote follow-ups including expedites.
- Places cold calls to customers with dormant accounts.
- Processes orders and inquiries from fax/email.
- Able to work independently and efficiently to meet deadlines.
- Able to successfully use the AS400 and accurately complete paperwork as assigned.
- Able to use communication devices proficiently.
- Able to communicate effectively through written and verbal communication.
- Wears approved personal protective equipment such as safety glasses when needed.
- Performs other duties as assigned by a supervisor or management.