Sr Network Analyst (LATAM)

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Job Title: Sr IT Network Analyst (LATAM)
Location: HYBRID (Sao Paulo, Brazil)
Job Type: Contract
Referral Fee:
Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly 

Overview
IT Sr. Network Analyst will provide IT network support for Sao Paulo Region, covering by default 3 sites. Work closely with other IT Teams helping in deployment and responsible for local network infrastructure of the local sites of São Paulo, Cubatão and Cajati.

Duties and Responsibilities

IT Network   Plan, configure, and implement network devices such as routers, switches, firewalls, Wi-Fi, and Wireless according to best practices and following the company’s global policies and standards. Analyze and solve complex networking, telecommunications, and IT problems. Support collaboration infrastructure including cloud IP telephony. videoconferencing, and multimedia systems in meeting rooms. Analyze network traffic and usage to ensure adequate capacity and meet business needs. Create and maintain detailed documentation about the network and IT infrastructure, including diagrams, procedures, and policies. Collaborate with the Global Network Architecture team in the implementation of new projects.
IT Infrastructure   Handle MACD (move, add, change and disconnection) requests for cabling, networking, and IT infrastructure activities. Identify, outline, and execute solution enhancements to realize investments in EHS technologies and create value for the business Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process Collaborate with key stakeholders to fully integrate the EHS Systems component into applicable workflows
IT Analyst   Act in the process of acquiring hardware, software, services and licenses, as well as control contract renewals. Support the TEMS (Telecom Expense management & support) process, between service partners, operators, Internet providers and the internal IT governance team.

Required Experience and Skills

• Cisco Routing & Switching (nível CCNA).
• Firewall Check Point (Firewall, IPS, DMZ, Internet load balancing e Cloud).
• DHCP, DNS (on Infoblox, Windows, or Cisco).
• Other Cisco Technologies (SDWAN, ISE, Wireless, VPN, and Prime).
• NPM-Network Performance Tools (em SolarWinds, Viavi, Catalyst Center e ThousandEyes).
• ITSM Service Now and SAP4Hana (user level).
• Project control frameworks (in ITIL, Safe Agile and Lucidchart).
• Cloud infrastructure in Azure.
• Fluent in Portuguese (Brazil) and English to cover global needs is preferred – written and verbal
• Technical Certification(s) within Networking discipline or Software Application is preferred
• Effective communicator with the ability to maintain a cohesive team
• Strong verbal, written, listening and presentation communication skills
• Strong organizational skills and attention to detail
• Ability to work with employees at all levels of the organization
• Demonstrated proficiency in conflict resolution
• Ability to track and remove impediments
• Demonstrated problem solving techniques and strong analytical skills
• Solid interpersonal skills with the ability to work as part of a collaborative team across the organization
• Ability to adapt to a continually changing business and work environment and manage multiple priorities
• Demonstrated critical thinking and decision-making skill

 

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