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Job Title: Functional Business Analyst
Location: Remote
Job Type: Contract
Job Summary:
This position is responsible for system analysis, configuration, quality assurance, and escalated support of enterprise-level applications. The ideal candidate will act as a critical liaison between business stakeholders, third-party vendors, and development teams to translate business needs into detailed application requirements and deliver high-quality system solutions.
Key Responsibilities:
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Collaborate with business teams, third-party vendors, developers, and end users to gather and analyze business needs.
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Draft detailed business requirements, user stories, and functional specifications; drive them through approval and implementation.
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Serve as the primary point of contact between business stakeholders and the development team, ensuring clarity and alignment on requirements.
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Ensure adherence to documentation and delivery standards throughout the project lifecycle.
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Design and execute functional and integration test scripts; support QA efforts across multiple projects.
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Evaluate system deliverables to confirm defect-free functionality and compliance with departmental quality standards.
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Manage competing priorities across multiple projects and workstreams.
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Develop a deep understanding of complex business processes and support cross-functional decision-making efforts.
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Facilitate communication and collaboration across disparate teams, including internal and external stakeholders (e.g., SAP integration teams).
Required Qualifications:
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Bachelor’s degree required.
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Minimum 4 years of experience in a functional analyst or business systems analyst role.
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Proven experience developing user stories, application requirements, and process flow diagrams.
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Skilled in requirements elicitation techniques such as interviews, workshops, job shadowing, and business process modeling.
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Ability to work both independently and collaboratively within a team.
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Strong analytical and creative problem-solving skills.
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Experience managing conflicting priorities and aligning multiple stakeholders.
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Excellent written and verbal communication skills.
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Strong organizational and time-management abilities.
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General understanding of application architecture and enterprise technologies.
Preferred Skills & Tools:
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Experience in Agile/Scrum environments.
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Familiarity with Azure DevOps and writing user stories.
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Proficiency with Microsoft SQL Server; ability to write basic SQL
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Experience with data analysis and reporting.
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Knowledge of REST APIs and system integrations.
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Experience with Confluence or similar documentation tools.
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Training or certification in Business Analysis, project management, or facilitation (a plus).