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Job Title: Automation QA Engineer – Salesforce Customer 360 (ACCELQ/Selenium Preferred)
Location: Nearshore – LATAM (no Mexico, Cuba, Venezuela)
Summary:
We are seeking a detail-oriented and automation-driven QA Engineer to join our growing technology team. This role’s #1 priority is building and executing robust test automation strategies using ACCELQ (preferred) or Selenium, focused on our Salesforce Customer 360 implementation, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP, and AWS-integrated backend systems.
You will be responsible for creating, maintaining, and scaling both automated and manual test scripts to support regression, end-to-end, and smoke testing. Working on a lean, agile team, you’ll play a critical role in quality assurance for systems supporting both internal users and customer experiences.
Key Responsibilities:
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Lead development and execution of automated test scripts using ACCELQ or Selenium for Salesforce Customer 360 platforms.
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Design and perform end-to-end, regression, and smoke testing across front-end, middleware, and backend systems.
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Validate complex integrations between Salesforce and AWS-based services (APIs, data flows, error handling).
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Collaborate with developers, admins, product owners, and DevOps to understand business requirements and technical architecture.
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Log, track, and triage defects using tools like Jira or Azure DevOps.
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Contribute to test automation frameworks and increase automation coverage over time.
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Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives).
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Prepare and maintain QA documentation, reports, and risk analysis.
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Support environment setup, data conditioning, and system monitoring for test readiness.
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Apply strong analytical and problem-solving skills to proactively identify quality risks and optimization opportunities.
Required Skills & Qualifications:
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3+ years in QA Engineering, with a strong focus on test automation.
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Hands-on experience automating tests using ACCELQ (preferred) or Selenium.
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Proven experience testing across Salesforce Customer 360 components (Sales Cloud, Service Cloud, Data Cloud, CPQ, Agentforce).
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Understanding of AWS-based integrations and ability to validate data flows between Salesforce and backend services.
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Strong skills in test planning, execution, and automation scripting.
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Proficiency with Jira, Azure DevOps, or similar QA/project tools.
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Experience with API testing (REST/SOAP) and backend data validations.
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Familiarity with Agile/Scrum methodologies.
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Salesforce certifications a plus (e.g., Administrator, App Builder).
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Strong communication and documentation skills.