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Contract IT Delivery Lead – End User Experience (Onsite)
Location: Charlotte, NC (onsite)
Duration: 12 month contract
Overview
We are seeking an IT Delivery Lead to drive technology integration initiatives that enhance our End User Experience (EUX). This role leads cross-functional delivery across infrastructure, applications, and cybersecurity, ensuring smooth rollout and adoption of capabilities such as Windows Hello, SharePoint access remediation, and other modern workplace and Copilot-enabling technologies.
This is a hands-on execution role requiring strong project and change management expertise, the ability to manage dependencies, and the leadership to influence teams without direct authority.
Key Responsibilities
Delivery & Integration
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Plan and execute infrastructure and application integration activities for EUX initiatives.
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Align technical solutions with business objectives and timelines.
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Drive end-to-end delivery across multiple workstreams and track integration KPIs.
Project & Change Management
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Lead governance, reporting, and risk management.
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Apply the appropriate methodology (Waterfall, Kanban, Scrum) across varied technical teams.
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Develop communication and change plans to support adoption.
Testing & Adoption
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Oversee system and application testing strategies.
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Ensure deployment readiness and monitor post-launch performance.
Stakeholder Engagement
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Serve as the primary point of contact for execution and change activities.
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Build strong relationships with business, technical, and external partners.
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Facilitate decisions and proactively resolve issues.
Qualifications
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Bachelor’s degree in IT, Business, or related field (or equivalent experience).
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10+ years in IT service delivery or technology project management.
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5+ years leading complex change initiatives.
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Strong infrastructure background, especially in end-user and Microsoft technologies.
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Expertise in PM and agile methodologies; strong communication and stakeholder management skills.
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Highly organized, influential, and comfortable in fast-paced, ambiguous environments.
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.