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Cloud/Platform Tech Ops Leader
Location: Salt Lake City, UT
Work Model: Hybrid, 4–5 days onsite
Employment Type: Direct Hire
Compensation: $170,000–$220,000 base salary
Position Summary
We are seeking a Technical Operations Manager, Digital Strategy to help lead and mature a modern technology operations environment within a fast-moving, growth-oriented organization.
This role is ideal for someone who combines strong cloud and infrastructure operations depth, people leadership, and the ability to stay hands-on technically when needed. The right person will help improve operational maturity, guide cloud and infrastructure strategy, partner with external service providers, and support a scalable, well-governed technology environment.
This is not a purely strategic leadership role. The ideal candidate is someone who can lead teams, influence stakeholders, and step into technical and operational details when necessary to move work forward.
Key Responsibilities
- Lead and mentor a team of 6 technical professionals
- Assess the current technology operations environment, including cloud footprint, tooling, support model, and overall operational maturity
- Help develop and execute a roadmap to improve scale, reliability, and operational readiness
- Partner closely with an external services provider supporting cloud, infrastructure, operations, and security-related functions
- Help determine what work should remain outsourced versus what should be brought in-house over time
- Support Azure-centric cloud operations and infrastructure strategy
- Troubleshoot, guide, and unblock teams when hands-on technical support is needed
- Collaborate with architecture, engineering, security, risk, audit, and leadership stakeholders
- Support governance, controls, and regulatory or audit readiness efforts
- Help shape future-state team structure, responsibilities, and capabilities
- Balance innovation and delivery speed with compliance, stability, and operational discipline
Primary Focus Areas
- Learn and assess current environment
- Build operational maturity / scale roadmap
- Vendor management / insourcing strategy
- Governance / audit / regulatory readiness
Top 3 Skills for Success
1. Cloud Infrastructure / Cloud Operations Depth
Strong cloud operations background, ideally in Azure, with the technical depth to guide troubleshooting, infrastructure decisions, and maturity planning.
2. Leadership + Hands-On Capability
Ability to lead teams and communicate effectively with stakeholders while still being willing and able to roll up sleeves when needed.
3. Vendor Management in a Regulated Environment
Experience working with major managed services or consulting partners in environments shaped by governance, security, audit, and compliance expectations.
Required Experience
- 7+ years in cloud, infrastructure, or technical operations environments
- 3+ years leading technical teams
- 3+ years working with or managing strategic external technology partners
- 3+ years in a regulated or compliance-conscious environment
- 3+ years in Azure or a comparable public cloud environment
Preferred Background
- Experience supporting cloud infrastructure and operations in Azure
- Experience improving operational maturity in growing or evolving environments
- Experience working with external partners for infrastructure, operations, or security support
- Experience collaborating with architecture, engineering, risk, security, and executive leadership
- Experience balancing agility with governance and operational discipline
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.