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Position Summary
We are seeking an End User Computing (EUC) Manager to lead the strategy, delivery, and day-to-day operations of end-user technology across a large enterprise environment.
This role is responsible for ensuring a secure, reliable, and high-quality computing experience for employees through the management of devices, endpoint platforms, and support services. The EUC Manager will lead a team focused on endpoint engineering, device lifecycle management, and user experience, while partnering closely with infrastructure, security, and digital workplace leadership.
Key Responsibilities
EUC Strategy & Operations
- Own the strategy and execution of end-user computing services across desktops, laptops, mobile devices, and virtual endpoints
- Ensure high availability, performance, and security of all endpoint environments
- Drive continuous improvement in end-user experience, support delivery, and operational efficiency
Device & Endpoint Management
- Oversee enterprise endpoint platforms including device provisioning, patching, upgrades, and lifecycle management
- Manage environments across Windows, macOS, and iOS devices
- Lead endpoint management strategy across tools such as:
- Microsoft Intune (target state)
- SCCM / MECM
- Workspace ONE
- Other endpoint management tools as applicable
Team Leadership
- Lead and develop a team responsible for endpoint engineering, operations, and support
- Provide direction on priorities, delivery, and performance expectations
- Foster a culture of accountability, collaboration, and continuous improvement
Project Delivery & Execution
- Lead high-impact initiatives related to endpoint modernization, automation, and platform transformation
- Support product release planning, operational readiness, and ongoing platform enhancements
- Evaluate and implement new technologies aligned with business and clinical needs
Cross-Functional Collaboration
- Partner with infrastructure, security, and application teams to ensure alignment across platforms
- Support enterprise initiatives requiring endpoint integration and deployment
- Serve as a key technical resource for complex endpoint-related challenges
Required Qualifications
- 5–8+ years of experience in End User Computing, Desktop Engineering, or Endpoint Management
- 2–3+ years of experience leading teams in an enterprise environment
- Strong experience managing:
- Windows, macOS, and/or iOS environments
- Enterprise endpoint management platforms (Intune, SCCM, Workspace ONE, etc.)
- Experience supporting large-scale device environments (thousands of endpoints preferred)
- Strong understanding of device lifecycle management, patching, and endpoint security
- Ability to lead both day-to-day operations and project-based initiatives
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.