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Network & Security Engineer
Charlotte, NC (Hybrid · 3 Days On-Site) · Contract ·
We’re conducting a confidential search for a Network & Security Engineer on behalf of a global organization with a significant Charlotte presence. This is a hands-on BAU contract — the senior team is focused on strategic programs and needs a strong engineer who can hit the ground running across switching, routing, firewalling, and physical networking. If you’re comfortable in a comms room as much as a conference room and want to work inside a global network estate at real scale, keep reading.
What You’ll Own
- Day-to-day BAU network and security operations across a global environment — switching, routing, firewalling, and physical data center / comms room work
- Support active M&A integration and office moves requiring hands-on network and AV support across multiple locations
- Manage and triage incidents via LogicMonitor (SNMP-based monitoring) and ServiceNow ticketing
- Implement planned changes across all network and security devices and services
- Respond to major incidents and perform effective troubleshooting under pressure
- Maintain and update design documentation, runbooks, change documentation, and test plans
- Work within an Agile environment and contribute to a collaborative, high-performing team
- Occasional out-of-hours changes required; no routine on-call
The Environment
~130 Palo Alto firewalls · 165+ meeting rooms & conference spaces · 25-person global network & security team
You’ll be joining a team of 15 network and security engineers and 10 UC/AV specialists covering global connectivity, unified communications (Webex, Teams), and conferencing at scale. The team handles most operational work in-house — this hire adds BAU capacity so senior engineers can stay focused on strategic programs.
Technical Requirements
Must-Have
- Cisco switching and routing — hands-on operational experience is core; CCNP preferred, CCNA considered for strong candidates
- Palo Alto firewall experience at scale — recent PanOS 10.2 or 11.1+ familiarity strongly preferred given frequent code refreshes in this environment
- Strong physical networking skills — patching, racking, stacking, device installs in comms rooms and data centers
- OSPF and BGP knowledge — solid understanding of routing protocols in a global environment
- Packet capture and troubleshooting tools — Wireshark or equivalent
- Azure networking experience — AZ-700 certified or equivalent hands-on experience
Strong Advantages
- PCNSE or PCCSE certification (or equivalent experience)
- Cisco ISE and/or NAC solution experience
- Experience with DDoS mitigation services
- Familiarity with LogicMonitor or similar SNMP-based monitoring tools
- ServiceNow for incident and change management
- Connectivity technologies including DIA, MPLS, and DWDM
- Cisco and Meraki wireless experience
- Micro-segmentation and Zero Trust principles
Nice to Have
- Network automation experience — Cisco DNA/DNAC beneficial but not required for this contract role
- UC/AV support familiarity (Webex, Teams, conferencing environments)
What We’re Looking For
- Independently productive in BAU tasks from day one; not junior, not a senior project director
- MSP or enterprise background welcome — industry vertical is not a requirement as long as the technology knowledge is current and hands-on
- Strong documentation skills — you create and maintain operational docs, not just execute tickets
- Comfortable working autonomously and managing your own workload across multiple priorities
- Collaborative team player — you’ll work closely with senior engineers and UC/AV colleagues across a global team
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.