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Title: Treasury Operations Technician
Location: Miami, FL (onsite 5x per week)
Type: Contract (3-6 months) chance for extension
Summary
Our client is seeking a Utility Operations / AP Support Associate to support a large-scale utility account management and invoice processing initiative. This individual will play a key role in maintaining utility account data, ensuring invoice retrieval accuracy, reconciling information across multiple systems, and supporting utility payment workflows. The ideal candidate is highly detail-oriented, organized, and enjoys working in a process-driven environment involving data management, account maintenance, and operational support.
Responsibilities
• Manage and maintain utility account credentials within the organization’s utility management platform to ensure successful invoice retrieval and account connectivity.
• Reconcile utility account information across multiple systems, validating account accuracy and resolving discrepancies between internal records, invoice processing platforms, and utility providers.
• Support utility invoice processing and payment workflows while maintaining high levels of data accuracy and completeness.
• Monitor utility provider portals and account access to ensure invoices are being captured correctly and operational processes remain uninterrupted.
• Assist in identifying process improvements, workflow efficiencies, and implementation challenges as the utility operations function continues to grow.
• Create and maintain documentation, reports, and occasional presentation materials to support internal stakeholders and project initiatives.
• Partner with Treasury, IT, Operations, and implementation teams to support ongoing utility account management and operational activities.
Requirements
• Strong attention to detail and commitment to data accuracy.
• Proficiency with Microsoft Excel and working with large datasets.
• Ability to manage high volumes of information across multiple systems simultaneously.
• Strong organizational, follow-up, and problem-solving skills.
• Comfortable performing repetitive, process-oriented work with a high degree of consistency.
• Ability to identify discrepancies, investigate issues, and reconcile data effectively.
• Strong written and verbal communication skills.
Preferred Qualifications
• Experience in Accounts Payable (AP), finance operations, accounting support, or administrative operations.
• Experience with invoice processing, payment support, or billing operations.
• Utility billing, utility account management, or utility payment experience.
• Experience performing account or data reconciliations.
• Exposure to process improvement or operational implementation projects.
• Familiarity with AI productivity tools such as Claude or similar platforms.
• Recent graduates with strong analytical, organizational, and administrative experience are encouraged to apply.
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.