Achieving Success with SAP Staff Augmentation in Agriculture and Mining
Discover how Gravity IT Resources helped a global agriculture and mining leader overcome SAP S/4HANA post-go-live challenges with tailored staff augmentation solutions.
CLIENT DETAILS
Industry: Agriculture and Mining
Revenue: $15.5 B
# of Employees: 14,000
Practice Area: SAP Staff Augmentation
Project: SAP ECC to S/4 Migration
CLIENT OVERVIEW
Our client is a leading producer and marketer of agricultural products, serving the global agriculture industry.
PROJECT OVERVIEW
A leading global producer of essential crop nutrients serving the agriculture and mining industries encountered significant post–go-live challenges with its SAP S/4 HANA environment. Despite working with their system integrator (SI) for over two years, the organization continued to face unresolved system issues that hindered operations and delayed the realization of their expected return on investment in SAP. Recognizing the need for a fresh approach, the company partnered with Gravity IT Resources to implement specialized SAP staff augmentation solutions. Leveraging Gravity’s deep technical expertise and proven methodology, the client was able to stabilize and optimize its ERP landscape. As a result, the organization achieved stronger system performance, enhanced reliability, and greater user adoption, enabling them to finally unlock the full value of their SAP investment.
BUSINESS PROBLEM & OBJECTIVE
The client’s transition from SAP ECC to SAP S/4HANA was marred by persistent performance and configuration issues post-go-live. These challenges included diminished system reliability, extended resolution times, and operational disruptions that negatively impacted productivity.
Among the key pain points were:
- System inefficiencies hindering day-to-day operations across multiple business units.
- Delays in resolving critical issues, affecting workforce productivity and business continuity.
- Cross-functional complexities in coordinating operations across Canada, the United States, and Brazil, with each region relying on seamless SAP functionality.
The client faced mounting pressure to mitigate these issues and realize a return on their SAP investment but lacked the internal expertise to identify and resolve skillset and system gaps.
GRAVITY IT STAFFING – SAP Staffing
Gravity IT Resources leveraged its SAP staff augmentation expertise to provide highly-skilled consultants who addressed the client’s complex needs. Key resources were deployed across multiple regions, including Canada, the United States, and Brazil, with specialized skillsets in:
- SAP Commodity Management
- SAP GRC
- SAP MDG
- SAP FI/CO
- SAP MOC
- SAP Project Management
- SAP Ariba
- SAP TM
- SAP MM
- SAP ABAP
- SAP Trainers
- SAP OTC
- SAP SD
- SAP PM
Gravity’s consultants brought deep knowledge of SAP best practices, enabling them to rapidly identify and address system gaps. The bespoke staffing approach ensured that the right talent was matched to each unique requirement, directly targeting the client’s operational and technical challenges.
RESULTS
With Gravity’s support, the client successfully stabilized and optimized their SAP S/4HANA environment. The advanced technical expertise of the consultants facilitated resolution of key performance and configuration issues, resulting in smoother operations and enhanced system reliability. Additionally, user adoption improved as issues were addressed more efficiently, allowing staff to fully leverage the capabilities of the system.
Outcomes included:
- Stabilized ERP Environment: Resolved critical system gaps to improve functionality.
- Enhanced Operations: Increased reliability and reduced system disruptions.
- Faster Resolution Times: Streamlined performance issue identification and response.
- Improved User Adoption: Enabled employees to effectively utilize enhanced system capabilities.
With these results, the client transitioned to a more scalable, efficient, and resilient SAP system, positioning the organization for long-term success and stronger ROI realization.
