Sr. Manager, Professional Services

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Job Title: Sr. Manager, Professional Services 
Location: Oakland, CA (Hybrid onsite)
Job Type: Direct Hire 

Position Summary

The Senior Manager, Professional Services Strategic Sourcing provides strategic sourcing direction and leadership for the Professional Services category. This position develops strategies and plans to reduce purchase costs and drive the greatest total cost of ownership while ensuring service excellence. This position oversees the governance of the contract approval process from contract creation through contract award for a designated portfolio. This position drives category management strategies with their team and influences key stakeholders to become trusted business advisors.

This position is hybrid, working from your remote office and Oakland.

Reporting Relationship

The Senior Manager, Professional Services will report to the Senior Director, Indirect & Corporate Services Strategic Sourcing.

Job Responsibilities
 

• Develops strategic portfolio and category plans to generate cost savings, deliver service excellence, optimize diversity of spending and total cost of ownership for multiple Portfolios across multiple lines of business.
• Ensures the overall governance of the contract approval process from contract creation through contract award.
• Oversees contract spend across multiple spend categories in multiple LOBs
• Develops short- and long-term strategies for all spend categories within portfolio for multiple LOBs
• Leads complex cross-functional teams in the execution of strategic sourcing initiatives
• Manages spend analysis, needs assessment, benchmarking and business case development
• Leads development and execution of negotiation strategies
• Approves purchase orders and contracts from $500,000 to $10 million
• Monitors and maximize customer satisfaction using standardized client service level agreements
• Manages continuous improvement-based relationships that deliver mutually beneficial results for our client and its suppliers
• Establishes service level agreements to hold suppliers accountable for performance
• Direct reports include multiple Portfolio Managers, Procurement Managers, and Category Leads. Through these direct reports, incumbents are responsible for all sourcing activity for the assigned areas of the business
   

Background Qualifications

Minimum
 

• Bachelor’s degree or equivalent experience required (one year of experience for every one year of college)
• 8 years of total sourcing or related industry experience; some positions may require technical/category experience
• Strong interpersonal and relationship management skills required
• Ability to lead cross-functional teams is required
• Demonstrated leadership and management skills are required
• Ability to identify and resolve problems and implementation barriers required
   

Desired
 

• MBA or equivalent advanced degree
• 10+ years of total sourcing or related industry experience; some positions may require technical/category experience
• Demonstrated category management and procurement transformation experience
• Expertise in professional services categories, including key suppliers, contractual models, industry trends and strategies to drive cost savings and operational efficiencies
• Six Sigma, CPSM or other related certification

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