Technical Delivery Lead

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Works with business leaders to prioritize and deliver new capabilities, system break/fixes, enhancements, and projects for back-office solutions at Client. This includes Finance, HR,
Legal, Compliance and Corporate systems.

• Builds and maintains close partnerships with business leaders, IT leadership, and other stakeholders, contributing to define solution objectives, elicit and prioritize change, plan and architect project implementations, acquire and mobilize resources, assess service health and status, identify and manage risks and issues and communicate progress.

• Defines and maintains a clear platform strategy and roadmap aligned with business needs across Client back-office business domains.

• Owns the end-to-end technical delivery lifecycle for Backoffice Systems across design, configuration, customization, integrations, security, releases, upgrades, and Operations.

• Owns platform delivery for assigned systems across project and maintenance workstreams. Drives project delivery in accordance with the Client PMO governance processes.

• Develops, formalizes and sustains relationships with strategic IT vendors and internal clients that support Backoffice Systems.

• Collaborates with functional leaders to prioritize enhancements that deliver the highest business value and operational efficiency.

• Manages a team of full-time employees, partner resources, contractors and consultants to achieve delivery goals.

• Delivers results by embracing job expectations; planning, monitoring, and assessing solution results; coaching, counseling, and providing feedback to employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

• Is able to effectively manage a distributed team (various time zones) of internal and external resources.

 
Skills and Competencies

• Experience managing delivery of technology solutions using SaaS platforms across projects and maintenance workstreams.

• Experience with developing, coaching, and leading a geographically dispersed technical team.

• Experience working in a highly matrixed, global environment is a plus.

 
Qualifications

• Bachelor’s degree in information systems, engineering or IT related field or equivalent experience required.

• A minimum of 12 years’ of professional experience in enterprise technology roles of with 7 or more have been in the space of building/supporting Finance and HR.

• At least 4 years of experience managing technical resources including FTEs, partner and/or consulting resources.

• Strong understanding of enterprise finance and HR processes and how they are supported by SaaS platforms.

• Demonstrated hands-on experience owning and operating Workday Financial Management and Workday HCM modules.

• Experience integrating Finance and HR systems with other enterprise ERP systems such as CRM, Pricing, etc.

• Proven track record of managing vendors and delivering through vendor-staffed teams (projects and managed services).

• Workday experience is strongly preferred, Equivalent experience with other technologies (Oracle, SAP, Peoplesoft, etc.) will also be considered.

• Strong knowledge of data governance and data stewardship best practices in Finance and HR.

• Experience with AI-driven automation and operational efficiency improvement is a strong plus.

• Experience with building and maintaining technical solutions for Legal, Compliance and Corporate functions is a strong plus

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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.