Business Analyst

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Job Title: Functional Business Analyst

Location: Remote
Job Type: Contract

Job Summary:

This position is responsible for system analysis, configuration, quality assurance, and escalated support of enterprise-level applications. The ideal candidate will act as a critical liaison between business stakeholders, third-party vendors, and development teams to translate business needs into detailed application requirements and deliver high-quality system solutions.

Key Responsibilities:

• Collaborate with business teams, third-party vendors, developers, and end users to gather and analyze business needs.

• Draft detailed business requirements, user stories, and functional specifications; drive them through approval and implementation.

• Serve as the primary point of contact between business stakeholders and the development team, ensuring clarity and alignment on requirements.

• Ensure adherence to documentation and delivery standards throughout the project lifecycle.

• Design and execute functional and integration test scripts; support QA efforts across multiple projects.

• Evaluate system deliverables to confirm defect-free functionality and compliance with departmental quality standards.

• Manage competing priorities across multiple projects and workstreams.

• Develop a deep understanding of complex business processes and support cross-functional decision-making efforts.

• Facilitate communication and collaboration across disparate teams, including internal and external stakeholders (e.g., SAP integration teams).

Required Qualifications:

• Bachelor’s degree required.

• Minimum 4 years of experience in a functional analyst or business systems analyst role.

• Proven experience developing user stories, application requirements, and process flow diagrams.

• Skilled in requirements elicitation techniques such as interviews, workshops, job shadowing, and business process modeling.

• Ability to work both independently and collaboratively within a team.

• Strong analytical and creative problem-solving skills.

• Experience managing conflicting priorities and aligning multiple stakeholders.

• Excellent written and verbal communication skills.

• Strong organizational and time-management abilities.

• General understanding of application architecture and enterprise technologies.

Preferred Skills & Tools:

• Experience in Agile/Scrum environments.

• Familiarity with Azure DevOps and writing user stories.

• Proficiency with Microsoft SQL Server; ability to write basic SQL 

• Experience with data analysis and reporting.

• Knowledge of REST APIs and system integrations.

• Experience with Confluence or similar documentation tools.

• Training or certification in Business Analysis, project management, or facilitation (a plus).

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