Technical Business Analyst

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Job Title: Technical Business Analyst 
Location: Remote
Job Type: Contract

Position Summary:

The role will play a key role in analyzing, configuring, testing, and supporting enterprise-level applications across the technology landscape. This individual will collaborate with internal stakeholders, third-party vendors, developers, and product teams to define requirements, drive improvements, and ensure the successful delivery of system enhancements. This role requires a strong blend of business acumen, technical proficiency, and critical thinking.

Key Responsibilities:

• Serve as the primary liaison between business users and development teams to ensure business needs are translated into clear, actionable system requirements.

• Partner with product owners, architects, and developers to translate business goals into solution designs.

• Facilitate backlog grooming sessions, collaborate with analysts and developers, and help maintain a well-defined backlog of user stories.

• Develop and maintain detailed documentation including business requirements, functional specifications, process flows, and UI mockups.

• Write and execute functional test scripts; coordinate integration and user acceptance testing across teams.

• Perform detailed analysis and troubleshooting of application-related issues, escalating as necessary and ensuring timely resolution.

• Evaluate system deliverables for quality, ensuring they meet defined standards and are free of defects.

• Manage and prioritize work across multiple projects with varied stakeholders and timelines.

Required Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field.

• 3–5 years of experience in a functional, business, or systems analyst role.

• Proven experience in:

  • Developing user stories, requirements documentation, and process diagrams.

  • Utilizing a variety of elicitation techniques including interviews, workshops, and business process analysis.

  • Designing and documenting user interfaces and mockups.

  • Translating business needs into technical designs and functional specifications.

  • Working independently and as part of a cross-functional team.

  • Managing conflicting priorities and gaining alignment across user groups.

• Strong problem-solving and critical thinking abilities.

• Excellent written and verbal communication skills.

• Strong time management and organizational skills.

• General understanding of enterprise application architecture and data flow.

Preferred Skills and Experience:

• Experience working in Agile/Scrum development environments.

• Proficiency with Azure DevOps for backlog management and documentation.

• Experience in a technical/systems/integration analyst role.

• Ability to read and understand SQL, including stored procedures, parameters, and data flows.

• Formal training or certification in Business Analysis, Product/Project Management, or Group Facilitation.

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