QA Analyst

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Job Title: QA Analyst
Job Type: Contract
Job Location: Tallahassee, FL (On-Site)
Job Responsibilities:
The Quality Assurance Analysts will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

• Develop and execute formal test plans to ensure the delivery of quality software applications
• Participate in test planning, writing test cases/scripts, test case automation, and executing these tests
• Define and track QA metrics such as defects, defect counts, test results, and test status
• Collect and analyze data for software process evaluation and improvements and integrate the improvements into business processes
• Document all identified problems and assist in the resolution
• Deliver quality process training to technical staff and act as an internal quality consultant to advise business or technical partners
• Perform quality audits across various IT functions to ensure quality standards, procedures, and methodologies are being followed
• Create a wide variety of technical publications, including instructional materials, technical manuals, and product documentation for use by both the IT and business community
• Maintain all project artifacts and other documentation as necessary in accordance with standards to ensure compliance and QA
• Serve as a liaison with users to understand and translate their needs into QA strategies
• Follow a standard set of practices that ensure the integrity and quality of project artifacts
• Manage expectations of diverse stakeholders and provide regular briefings to executives on quality issues and outcomes
• Work independently and as part of a larger cross-functional team to ensure quality is maintained throughout all stages of the software development lifecycle
• Assist with project coordination, support, and documentation to maintain continuous quality improvement.

Required Qualifications:

• Demonstrated experience with business and technical requirements analysis, business process modeling/mapping, and methodology development
• Ability to document user stories and write business IT system requirements
• Experience coordinating business users, technical staff, and architects to analyze and define future needs and operations based on use cases and analysis of alternatives
• In-depth knowledge of business process design and re-engineering
• Ability to coordinate project teams and effectively conduct initiatives to meet overall objectives
• Experience communicating and working within cross-departmental teams while displaying strong collaborative skills
• Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel
• Experience preparing status reports and providing management briefings
• Strong leadership, negotiation, organizational, and project management skills
• Excellent verbal and written communication and editing skills
• Experience with meeting facilitation and documentation
• Proficiency in various programming languages, such as Java, Python, or C#, depending on the technology stack of the company
• Knowledge of software development methodologies, such as Agile, Scrum, Kanban)
• Experience with software QA tools and processes, including automated testing tools like Selenium.

Nice to Haves:

• Certification in QA from a recognized body, such as the American Society for Quality (ASQ)
• Certifications like the Certified Software Quality Engineer (CSQE) or the Certified Quality Improvement Associate (CQIA) are highly desirable
• Proficiency in QA tools, such as Selenium, Hewlett Packard (HP) Application Lifecycle Management (ALM), and JMeter
• Experience working on state or federal government projects with an understanding of the specific quality standards and regulations required
• Experience collaborating with software development teams to identify system issues and solutions
• An analytical mindset with the initiative to solve complex problems with a proactive approach to QA
• Strong communication skills to effectively interact with diverse technical and non-technical stakeholders
• Knowledge of IT standards, QA best practices, and security protocols, particularly in sensitive industries such as criminal justice
• An energetic and team-oriented attitude with a diligent work ethic
• Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.

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