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Job Title: Senior Epic Client Systems Administrator (ECSA)
Location: Remote (West Coast Hours)
Job Type: Direct Hire
Compensation: $95k-$135k

We are seeking a Senior Epic Client Systems Administrator (ECSA) to support and enhance a complex, enterprise-level Epic environment. This is a highly specialized role focused on Epic systems, integrations, and performance, with an emphasis on Interconnect, upgrades, and multi-environment management.

This position is ideal for someone who is deeply experienced in Epic infrastructure, enjoys working on high-impact projects, and takes pride in building systems that directly support patient care and clinical operations.

What You’ll Do

Lead Epic System Projects (Primary Focus)

• Support multiple concurrent Epic initiatives across ~17 environments 
• Lead and contribute to:
  • Epic Interconnect integrations
  • 3rd-party system and device integrations
  • Epic installations and environment builds
• Prepare and complete technical tasks required prior to Epic analyst configuration
• Support cloud-related initiatives and future-state architecture

Manage Upgrades & Enhancements

• Support 2 major Epic upgrades annually
• Perform:
  • System patching
  • Epic version updates
  • OS and architecture-level changes
• Ensure minimal disruption and high system availability

Maintain & Optimize Epic Systems

• Monitor system performance and health
• Ensure alignment with Epic best practices
• Identify and implement improvements to system configuration and performance
• Troubleshoot complex system and integration issues

Work Independently & Drive Outcomes

• Own project deliverables end-to-end
• Prioritize and manage workload across multiple initiatives
• Collaborate with analysts, infrastructure teams, and vendors as needed

What We’re Looking For

Required Experience

• 6–8+ years of experience in Epic systems administration
• Proven experience supporting enterprise Epic environments
• Strong tenure and demonstrated career progression

Epic Expertise (Critical)

• Certified Epic Client Systems Administrator (ECSA)
• Deep understanding of Epic architecture and server applications
• Hands-on experience with:
  • Epic installations
  • Upgrades
  • Multi-environment management
• Strong knowledge of Epic Interconnect and system integrations

Technical Skills

• Solid understanding of:
  • Windows Server environments
  • Application hosting and system configuration
• Ability to determine:
  • What Epic components should/should not be installed
  • How systems should be configured for optimal performance
• Experience with:
  • Integration workflows and interoperability
  • Troubleshooting complex system issues

Nice to Have

• Experience in healthcare or other regulated environments
• Background in system security or compliance
• Exposure to cloud environments and migration initiatives
• Advanced certificates in Citrix, Firewall, SAN, Cyber security, Network+, Security+, Backup and Recovery, Cloud technologies, MCITP, MCTS, MCSA, CISSP or CCNA’ etc.

Who You Are

• A technical expert in Epic systems, not a generalist
• Comfortable working independently and owning projects
• Detail-oriented with a focus on system performance and reliability
• Curious, proactive, and motivated to continuously improve systems
• Committed to building technology that positively impacts patients and providers

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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.