The hiring process is about more than just filling positions; it’s about creating a meaningful experience for job candidates, ensuring your company attracts and retains top talent. How a company manages this process speaks volumes about its values and culture. Yet, for many candidates, the hiring process is riddled with frustration, particularly due to lack of transparency, insufficient communication, and ghosting.
To better understand these challenges, Gravity IT Resources conducted a series of LinkedIn polls in April 2025. The polls aimed to uncover insights into hiring practices, the candidate experience, and the role of technology in recruitment. Below, we unpack the key findings from these polls and explore how businesses can enhance their hiring processes to create a positive experience for candidates.
Key Poll Insights
1. What’s Missing in Hiring Processes?
When asked about the missing elements in hiring today, respondents overwhelmingly pointed to feedback (43%) and transparency (29%) as areas for improvement. Communication was also listed as a concern by 24% of voters. These results highlight the vital role clear communication and actionable feedback play in building trust with candidates.
2. Candidate Preferences for Recruitment Methods
Another poll explored methods IT professionals prefer to find their next role. Networking was identified as the most effective method (44%), with recruiters (20%) coming in second. Job boards followed at 24%, and direct company hiring lagged behind at 11%. These insights reinforce the value of personal connections and tailored approaches when aiming to connect with top talent.
3. The Role of AI and Automation in Recruitment
Next, Gravity’s LinkedIn audience shared their views on the use of AI in hiring. Nearly half of the respondents (48%) believe in maintaining a strong human touch in recruitment. While 16% found AI helpful or efficient, a significant 26% said they don’t trust AI in this context. This finding underscores the importance of balancing technological solutions with the human element, paving the way for more personalized and empathetic hiring experiences.
4. The Impact of Ghosting on Candidates
Ghosting remains a major concern in the hiring process, as illustrated by one of our polls where 77% of respondents said ghosting made them feel wasted time, lost opportunities, and reduced trust in employers. Ghosting not only damages individual relationships but also tarnishes employer branding in the long run.
How Gravity IT Resources Improves the Hiring Process
At Gravity IT Resources, we understand that creating a seamless, transparent, and engaging hiring process isn’t just beneficial for candidates; it’s a strategic priority for businesses looking to gain a competitive edge in the talent market.
Here’s how we help our clients and candidates throughout the hiring funnel:
- Frequent Check-Ins: From the initial application to post-placement, we stay connected with candidates to provide regular updates and answer questions.
- Custom Solutions for Clients: Gravity helps businesses design hiring processes that promote transparency and consistent communication.
- Expert Curation: Our approach combines professional expertise and personal care to match organizations with the right IT talent.
- Feedback Culture: We encourage open communication between candidates and employers to ensure both sides can act on constructive feedback.
Our proven methods create a seamless experience for both candidates and our clients, ensuring that every interaction builds trust and drives better hiring outcomes.
How to Elevate Your Hiring Practices
From our insights, it’s clear organizations need to prioritize the following to improve the hiring experience:
- Offer Timely Feedback: Whether or not a candidate advances, providing constructive feedback shows respect for their time.
- Be Transparent: Clearly outline the hiring steps, timelines, and expectations during the interview process.
- Personalize the Experience: Treat candidates as individuals by customizing communication and leveraging recruiters where automation falls short.
- Avoid Ghosting at All Costs: Ending communication abruptly without closure damages trust and can harm your employer brand.
- Adopt AI Thoughtfully: Implement AI to streamline initial stages of the hiring process, but integrate human elements for final decisions to balance efficiency with empathy.
Wrapping Up
The hiring process is your first opportunity to create a meaningful connection with potential employees. By focusing on transparency, consistent communication, and personalized experiences, your organization can differentiate itself in a competitive market and build a reputation as a trusted employer.
At Gravity IT Resources, we are passionate about helping businesses transform their hiring strategies. Our specialized consulting and staffing solutions ensure a seamless experience for all stakeholders involved.
Are you ready to elevate your hiring process? Discover how Gravity IT Resources can bring you closer to the best talent while enhancing the candidate experience. Learn more at www.gravityitreasources.com.
About Gravity IT Resources
Gravity is a Human Capital Management company headquartered in Fort Lauderdale with offices across the country including Atlanta, Austin, Charlotte, Columbus, Cincinnati, DC, Denver, Salt Lake City, San Diego and Tampa. Our company has been recognized by Inc. Magazine as an “Inc. 5000” award winner and one of the fastest growing privately held companies in the United States for the last 6 consecutive years (2019, 2020, 2021, 2022, 2023, 2024).
Gravity helps prominent clients like Salesforce, Chewy, Carnival Cruise Lines, AutoNation, Mosaic and hundreds of other enterprise and SMB companies to identify, recruit and hire IT professionals for their most critical projects and jobs. Our recruitment spans across various roles, including artificial intelligence (AI) specialists, software engineers, cloud engineers, project managers, data engineers, business analysts, security engineers, CXO leaders and more.
Gravity provides a variety of delivery models and services designed to meet client needs efficiently and effectively.
- Contract, Contract-to-Hire & Direct Hire of US-based Resources
- Nearshore Staff Augmentation
- Managed Team Services
- Executive Search
- ERP Program Leadership
To learn more about Gravity IT Resources practices, career opportunities and culture, visit https://www.gravityitresources.com/.