PLM Solution Architect

Gravity IT Resources

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Job Title: PLM Solution Architect

Job Description:
As the Solution Architect for our IT application delivery team, you will take the lead in driving IT architecture and roadmaps within the supply chain space. Our team is responsible for critical applications supporting manufacturing, supply chain, logistics, and planning systems. Given that our technical teams are outsourced to a third party, we are seeking a highly skilled professional capable of effectively managing and leading outsourced delivery teams.

We are seeking a dynamic and experienced Windchill PLM Solution Architect to join our team. In this role, you will be responsible for overseeing the successful delivery and support of Windchill Product Lifecycle Management (PLM) solutions within an SAP environment. The ideal candidate will have a strong background in PLM systems, ERP integration, and experience with people leadership. You will work with the global procurement, logistics and trade compliance teams and assist and train other members of the team. You will work closely with the business partners (product owners and SMEs), review requests, work with business to prioritize requests and assign them to the proper resources in the team.
You’ll be responsible for reviewing and approving documentation of processes and configuration, PLM system configuration, unit testing, integration testing, leading User Acceptance testing activities with offshore teams, and ensuring that proper IT Change Control and Project Management processes are adhered to. 

You will be highly experienced in materials management, warehouse management, distribution, logistics, and act as both a functional and technical expert and hands-on configurator and will have also had a broad understanding of large-scale ERP systems.

You should have implementation experience with a global consumer electronics company or high-tech company, and understand both systems configuration, and overall systems architecture in an enterprise environment. 

Key Responsibilities:

  • Self-starter who demonstrates creativity in solving problems or generating improvement ideas
  • Able to prioritize competing or conflicting requests
  • Must exhibit strong communication skills
  • Supports and maintains positive attitude across all levels of the organization
  • Leads an outsourced delivery team
    • Must be able to lead and assist with prioritizing work for the entire team
    • Foster a collaborative and innovative team culture to drive successful project outcomes
    • Provide mentorship and collaborate on development plans for direct reports

Customer Success:

  • Collaborate with business partners and Scrum teams to understand their PLM requirements and provide expert guidance on implementing solutions in alignment with business goals
  • Address user concerns, provide regular progress updates, and ensure customer satisfaction
  • Responsible for working with Scrum teams to deliver robust and efficient solutions that address business demands and are aligned with corporate initiatives
  • Identify potential risks and develop mitigation strategies
  • Proactively address issues that may impact project timelines and deliverables


  • Proven experience in a global company with extensive third-party logistics and contract manufacturing
  • Experience in managing and leading outsourced delivery teams
  • Proven experience as a Windchill PLM Delivery Manager (5+ years)
  • Strong understanding of ERP (similar but not limited to: SAP, Oracle, Dynamics 365 or Workday Financials)

environments and integration points with PLM systems

  • Scaled Agile Framework Certification (desired)
  • B.S. degree in Computer Science or Engineering (or relevant work history)
  • Thorough understanding of IT governance and PLM best practices


  • Ability to think strategically and lead others to do the same
  • Strong leadership and interpersonal skills
  • Strong communication skills, written & spoken with the ability to effectively understand and explain complex technical issues
  • Strong understanding of end-to-end business processes, issues, and challenges
  • Ability to effectively present information and respond to questions from groups of vendors, business, and internal teams
  • Ability to write in a clear, concise, organized, and convincing manner for the intended audience

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