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Sr Platform Specialist / Blue Yonder

Collierville, Tennessee
Job Type: Direct Hire
Posted:

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Sr Platform Specialist / Blue Yonder
Remote
Full Time

The Senior Platform Specialist is the “go to” role for the business users needing assistance with advanced projects, changes, issues and/or problems and need advice and assistance in resolving those needs within the platform.  We are beginning of a global role out of the Blue Yonder (BY) TMS platform and the Senior Platform Specialist will play a crucial role in the successful deployment and then ongoing maintenance of the this platform.

The Senior Platform Specialist is a unique role combining part business analyst, part platform expert, and part program/project manager to help lead the platform roll-out and support the business after the successful execution.  The ideal candidate will possess deep expertise in TMS systems, have a solid understanding of supply chain logistics, know or be able to coordinate needed expertise to provide solutions, and be adept at collaborating with cross-functional teams to ensure a seamless platform rollout and SLAs and enhancement needs are managed during steady-state.

The Senior Platform Specialist helps to shape the overall application/platform strategy and project portfolio by assisting in soliciting demand from the various business areas as well as ensuring valuable innovative technical solutions are brought forward and considered. 
 
Key Responsibilities
  • Quickly learns the various current core business processes within all the trucking markets globally and the underlying systems and manual processes that support those processes at a very high level
  • Maintains and develops internal business relationships and IT relationships to learn and influence the various key business and IT stakeholders. 
  • Partners with business and technology partners to elicit, analyze, translate, and document requirements/needs and drives solutions to solve those needs
  • Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
  • Determines platform solutions or configurations by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
  • Works with executive and senior leaders to create and maintain an operating plan to achieve the strategic vision and operating platform that defines the people, processes, tools, and technology
  • Provides internal support for evaluation of needed system functionality in existing and proposed applications to ensure solutions are optimized for quality and ongoing support.
  • Helps to design and maintain integrations between the BY platform and other standard/strategic solutions globally.  Evaluates non-standard integration needs to determine the best step for those needs.
  • Manages the delivery of configuration and/or development needs to mitigate business requirements.  Guides the business in the proper solution for those needs.
  • Coordinates with business areas to ensure proper testing, documentation, and training for solutions
  • Coordinates the project resources to ensure that projects are delivered on time and within budget
  • Helps to ensure proper support and maintenance for IT systems are in place and participates in major incident management processes
  • Helps to ensure proper licensing agreements are in place for COTS/SaaS application, cost are managed properly, and renewals are timely
  • Helps to ensure proper SOX controls and security protocols are in place for systems within the Redistribution division
  • Monitor system performance and propose enhancements to improve efficiency and user experience.
  • Stay updated on industry trends and advancements in transportation management systems.
Skills
  • In depth knowledge of Blue Yonder’s TMS SaaS solutions with implementation or upgrade experience
  • Strong understanding of transportation, logistics and supply chain processes.
  • Proven project management skills with the ability to manage multiple tasks, situations and deadlines.
  • Able to understand business functionality (distribution business preferred) and translate it into application requirements
  • Excellent understanding and experience with managing business complexity, project interdependencies, and organization change
  • Intellectual curiosity and the ability to question thought partners across functional areas
  • Outstanding written, verbal, and visual communication skills
  • Profiecient in data analysis and problem-solving skills.  The ability to quickly troubleshoot problems that may arise from the transportation business area
  • Ability to partner with other technical subject matter experts (SMEs) both internally and externally to identify the path (or paths) of resolution
  • Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
  • In depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.)
Experience
  • Minimum of 12 years of IT experience
Education Requirements
Bachelor’s degree in Computer Science or Business area; MBA a plus
Seniority
Senior Individual Contributor

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