IT Business Consultant

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Job Title: IT Business Consultant
Location: Tallahassee, FL
Job Type: Contract
Referral Fee:
Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly 

Required Skills

• 7+ years of combined IT and business experience
• 3+ years in business analysis, project management, or IT planning roles
• Experience working with senior leadership and cross-functional teams
• Background in both technical and business environments
• Knowledge of IT service management frameworks (ITIL, COBIT) and governance processes
• Knowledge of business analysis methodologies and requirements gathering techniques
• Knowledge of project management principles and lifecycle methodologies
• Knowledge of IT infrastructure, systems architecture, and emerging technologies
• Knowledge of financial management principles including budgeting, cost analysis, and ROI calculations
• Knowledge of organizational change management and stakeholder engagement strategies
• Knowledge of data analysis and reporting tools and techniques
• Knowledge of vendor management and procurement processes
• Skill in facilitating meetings, workshops, and stakeholder engagement sessions
• Skill in written and verbal communication with technical and non-technical audiences
• Skill in developing business cases and supporting documentation
• Skill in process development, documentation, and improvement
• Skill in data analysis, trend identification, and performance metrics reporting
• Skill in negotiation and conflict resolution across multiple business units
• Skill in translating business requirements into technical specifications
• Skill in using project management and demand management software tools
• Ability to prioritize competing demands and manage multiple projects simultaneously
• Ability to analyze complex business problems and recommend appropriate solutions
• Ability to work independently with minimal supervision and high initiative
• Ability to build and maintain effective relationships with diverse stakeholders
• Ability to adapt to changing business priorities and technology environments
• Ability to think strategically while managing operational details
• Ability to influence decision-making without direct authority
• Ability to maintain confidentiality and handle sensitive business information
• Ability to Coordinate Cross-Functional Teams – Team leadership, resource allocation, and performance management

Duties and Responsibilities

• Collect and document business requirements from stakeholders across all organizational units through interviews, workshops, and analysis sessions
• Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints
• Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria
• Maintain the demand pipeline with all incoming IT requests and initiatives, managing competing priorities and resource conflicts
• Create user guides, process documentation, and self-service resources
• Implement automated feedback collection and analysis procedures
• Develop continuous improvement workflows and enhancement tracking systems
• Must complete daily reporting activities  

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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.