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Systems Administrator

As part of the core technology team, this position ensures IT Infrastructure and operating systems are functioning efficiently and effectively. From major system development and implementation to daily system administration and technical support, this team provides technical advice and support to over 3,000 operating units and offices across Canada.

Key Responsibilities

• Prioritize and execute tasks effectively in a challenging and fast-paced work environment.

·         Be responsible for installing, supporting, and maintaining IT Systems.
·         Implement and support a wide variety of IT systems across Canada and the US.
·         Perform end of lease server replacements, including staging hardware, installing site specific applications, and coordinating cutovers while minimizing downtime for the business.
·         Plan, communicate, and document system changes.
·         Ensure Company standards and industry best practices are followed and improved.
·         Function as a Tier 2 escalation point, provide IT support for the in-house and remote users across Canada.
·         Record, track, and document the request/problem-solving process and actions taken.
·         Review actionable environment alerts to maintain existing infrastructure.
·         Be engaged in team project efforts for server OS upgrades, vulnerability management, application upgrades/brand new builds

Qualifications and Experience

·         Diploma in IT related studies with at least three years of experience in: 
·         Server hardware and configuration, Microsoft Windows Server 2016/2019/2022, active directory administration (GPOs, understanding of replication, etc.)
·         Demonstrated ability to work independently and as part of a team.
·         Experience or working knowledge of:
·         MS Exchange
·         MS SQL Server/AWS RDS
·         MS IIS 7.5 and 8.5
·         Office 365
·         VMware ESXi/VSphere
·      Hyper-V
·         AWS, MS and Google Cloud Infrastructure
·         System Centre Configuration Manager
·         Enterprise Storage Systems
·         CommVault Simpana or similar Enterprise Backup/Recovery Systems
·         Oracle’s JD Edwards Enterprise One
·         SAP
·         PowerShell
·          Experience with Power Apps and AI tools to automate tasks/processes
·         Excellent communication skills (written and oral) and the ability to build good rapport with customers.
·         Results-driven with strong analytical and problem-solving skills.
·         Detail-oriented and accurate.
·         Proven ability to quickly learn and apply new technical skills and concepts in a fast-paced environment.
·         Adaptable to changing work priorities.
·         Available to work after-hours during maintenance windows and when emergency support is needed.
·         Willing to travel (approximately 10%) and able to safely lift up to 20kg regularly.
 

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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.