Sr IT Technical Engineer/Analyst- Firewalls

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Job Title: Sr IT Technical Engineer/Analyst- Firewalls
Location: Brazil (Fully remote working for a U.S. Based company)
Type: Contract
Overview

The Sr IT Technical Engineer/Analyst- Firewalls is responsible for leading the implementation, support, and continuous improvement of firewall and network security solutions within a global technology environment. This role serves as a senior technical resource and architect for secure network infrastructure, helping design, validate, and deliver scalable, reliable, and cost-effective security solutions.
This individual will work closely with internal leadership, cross-functional teams, and external vendors to support system delivery, operational stability, and ongoing enhancements across the network security landscape. The role also plays a key part in troubleshooting complex issues, developing standards, supporting project planning, and producing technical documentation. The ideal candidate brings deep hands-on firewall and network security expertise, strong architectural thinking, and the ability to lead initiatives across global teams.

Key Responsibilities
Firewall Engineering and Technical Leadership

• Lead the implementation, administration, and support of firewall and network security solutions across a global environment.
• Serve as the senior technical lead for firewall design, deployment, upgrades, and operational support.
• Partner with leadership, internal teams, and vendors to develop, review, approve, and validate technical solution designs.
• Ensure firewall and network security solutions are delivered accurately, securely, and in alignment with business and technical requirements.
• Provide technical leadership for new initiatives, system enhancements, and infrastructure improvements.

Problem Solving and Continuous Improvement

• Investigate complex firewall, network, and security-related incidents and perform root cause analysis.
• Develop corrective actions and long-term improvements to enhance performance, availability, and security posture.
• Contribute to the development and enforcement of technical standards, best practices, and operational procedures.
• Support continuous improvement efforts across firewall, cloud security, and broader network security environments.

Project Planning and Demand Management

• Collaborate with cross-functional teams to define project scope, priorities, sprint plans, and resource requirements.
• Manage incoming work and support demand across firewall and network security systems.
• Apply cost-conscious decision making and identify opportunities to improve efficiency and reduce operational expense.
• Support successful planning and execution of projects across domestic and international teams.

Technical Documentation and Reporting

• Prepare technical assessments, design documents, white papers, evaluation summaries, and operational readiness plans.
• Document firewall configurations, network security designs, support procedures, and technical recommendations.
• Communicate technical findings, risks, and recommendations clearly to technical and non-technical stakeholders.

Qualifications
Required Education

• Bachelor’s degree in Information Technology, Computer Science, or a related field

Required Experience

• 7+ years of experience in enterprise network security and firewall engineering
• Strong hands-on experience with enterprise firewall platforms and network security technologies
• Experience working with global teams across multiple time zones
• Proven success managing vendors and holding managed service providers accountable
• Hands-on knowledge of Cisco, Palo Alto, Check Point, SD-WAN, routing protocols, Azure, Cisco ISE, Infoblox, and SASE solutions
• Experience designing and architecting firewall, network, and cloud security solutions
• Strong familiarity with ITIL processes, including incident, change, and problem management
• Demonstrated ability to lead cross-functional collaboration and drive technical projects to completion

Knowledge, Skills, and Abilities

• Strong organization and planning skills
• Project management awareness and ability to coordinate multiple initiatives
• Excellent analytical thinking and problem-solving ability
• Strong critical thinking and technical decision-making skills
• Good understanding of business priorities and operational impact
• Excellent written and verbal communication skills
• Strong leadership and interpersonal skills
• Goal-oriented and results-driven mindset
• Ability to manage multiple projects, priorities, and technical issues at the same time

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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.